Serve as the highest-level escalation point for complex electrical, electronic, and network issues on our public vehicles.
Utilize CAN tools and advanced diagnostic equipment to interrogate vehicle networks, pinpoint communication faults, and isolate hardware/software anomalies.
Analyze vehicle log data to reconstruct failure events and identify system-level electrical faults
Develop and document standardized diagnostic procedures and troubleshooting trees for the technician team
Root Cause Analysis & Corrective Action
Lead cross-functional RCA investigations for systemic or high-severity electrical failures using industry-standard methodologies
Present RCA findings to hardware, firmware, and software engineering teams to influence future design iterations and improve vehicle reliability
Maintain detailed failure analysis documentation and track the effectiveness of implemented solutions over time
Technician Collaboration & Mentorship
Work shoulder-to-shoulder with service technicians on the floor to guide complex repairs and component replacements
Translate complex engineering concepts into accessible, practical guidance for the technician team.
Actively listen to technician feedback regarding serviceability and diagnostic pain points, advocating for improvements in diagnostic software and vehicle design
Provide training to technicians on the use of CAN tools, multimeters, oscilloscopes, and proper electrical safety protocols
Requirements
Experience level: 5+ years' experience in automotive/robotics/aerospace or similar
Education: Bachelor's degree in Electrical Engineering, Mechatronics, or a closely related technical field.
Wire Harness Expertise: Understands standard repair processes and can actively demonstrate and coach technicians
CAN Network Expertise: Proven, hands-on experience using industry-standard CAN network analysis tools (e.g., Vector CANalyzer, CANoe, PCAN) to monitor traffic, inject signals, and diagnose network health
RCA Proficiency: Deep understanding and practical application of formal Root Cause Analysis methodologies (i.e. Shainin, 8D, 5 Whys, Fishbone/Ishikawa diagrams, Fault Tree Analysis)
Hands-On Aptitude: Strong ability to read complex wiring schematics and use traditional bench tools (oscilloscopes, multimeters, logic analyzers). You must be comfortable turning wrenches and working directly on vehicles
Communication: Exceptional interpersonal skills with a proven track record of building trust and working seamlessly with both blue-collar technicians and white-collar design engineers
Bonus Qualifications
Cloud Diagnostics: Ability to analyze remote vehicle logs to catch fleet issues early
Functional Safety: Familiarity with strict automotive safety standards like ISO 26262
Rapid Response Leadership: Experience leading fast-paced teams to solve critical, high-pressure problems
Salary Range:
$110,000-120,000
The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience
ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color,
Benefits
Health insuranceRemote work optionsPerformance bonus
Additional Information
We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life-from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.
As part of the global ALTEN Group-57,000+ engineers in 30 countries-we deliver across the entire product development cycle, from consulting to full project outsourcing.
When you join ALTEN Technology USA, you'll collaborate on some of the world's toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.
Location: Las Vegas, NV
As an Engineering Systems Engineer, focused on Diagnostics and Root Cause Analysis, you will be the critical link between our design engineering teams and the fleet operations technicians. Your primary mission is to ensure the reliability and uptime of our public vehicles by leading complex electrical troubleshooting, driving hands-on repairs, and executing formal Root Cause Analysis (RCA) to prevent recurring issues. You will dive deep into vehicle networks, collaborate daily with technicians on the shop floor, and translate diagnostic findings into actionable engineering improvements.
Altentechnologyusa · Las Vegas, NV