Excellent organizational and time management skills
Excellent written and verbal skills
Strong computer skills including Microsoft Office suite (desirable)
Detail oriented, able to multitask and meet deadlines
Self-motivated, able to work in a team and independently
Understanding of regulatory compliance with export rules and regulations
EDUCATION AND EXPERIENCE:
High School Diploma or GED.
Bachelor's degree preferred or equivalent experience.
5+ years Air/Ocean export experience in a freight forwarding environment.
2+ years' experience supervising and developing staff.
Strong customer service skills and outgoing personality.
Cargowise Experience is strongly preferred.
Understanding Export Compliance Regulations.
Possess working knowledge of accessing and using standard PC applications (i.e. Word, Excel, PowerPoint, Microsoft Outlook, Internet).
ENVIRONMENT:
100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to 10%) required in support of the position's responsibilities.
ADDITIONAL:
The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
In addition to base salary, JAS Forwarding offers a comprehensive benefits package, including dental, vision, and health insurance, 401(k), bonuses (depending on role) etc.
DEFINITIONS : (if any abbreviation, the meaning needs to be inserted)
Man
Benefits
Health insuranceDental insuranceVision insurance401(k)Performance bonus
Additional Information
JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
Manage and oversee the export department to ensure the movement of freight out of the country via Air & Ocean, in accordance with organizational policy and procedure, and to comply with relevant local, country and international law and process.
ESSENTIAL FUNCTIONS:
Manage and develop efficient and effective flow of work to attain optimum efficiency and productivity of department
Identify the existence and cause of problems and solutions to correct
Utilize reports to quantify and prioritize workload
Manage communication with export related authorities, customer and suppliers in all relevant countries as necessary to ensure efficient, positive and lawful relations, support and activities
Initiates, promotes, supports and implements change in order to increase organizational effectiveness
Ensure staff have the training and resources necessary to perform their jobs
Manages, oversees, and performs supervisory tasks to direct and control activities performed to effectively manage the end to end Air Freight Export processes
Serves as the escalation contact for customer's AExport shipments; responsible for the financial aspects and results; sets, communicates, and drives KPIs to ensure customer satisfaction
Supervises staff; responsible for hiring, coaching, training, and developing subordinate staff. Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes
Represent the company as appropriate in its relationships with major customers, suppliers, competitors, commercial etc.
SUPERVISORY RESPONSIBILITIES:
Conduct performance evaluations for export department staff
Recommend hiring, firing and promotion
Identify and resolve personnel issues
Create an environment that encourages others to develop professionally
Make sure employees are in compliance with organization policy, procedures and performance programs