Technical Support Officer - Quality

Responsibilities

• Support Records Support Manager:
• Records Support Manager and help with day-to-day admin and documentation tasks.
• Receive task requests and ensure they are completed accurately and on time.
• Document Management & Editing:
• Edit, review, and organize quality documents.
• Use Teamcenter to upload and manage documents.
• Return completed document packs to the requester.
• Template & Data Handling:
• Use Excel to track and manage task progress.
• Find and use the correct templates using specific codes.
• Complete and submit templates based on project needs.
• Quality Support & Reviews:
• Help review documents for quality and compliance.
• Take part in MDT (Multi-Disciplinary Team) meetings and support quality check processes.
• Assist in identifying and closing non-conformance issues.
• Training & Continuous Improvement:
• Participate in training sessions to improve knowledge and skills.
• Support quality audits, root cause analysis, and improvement activities.
• Data & Reporting:
• Maintain trackers and dashboards with accurate data.
• Help prepare regular quality reports for internal and external stakeholders.
• Support investigations with relevant data when required.
• General Admin Tasks:
• Organize and verify data across various tools and systems.
• Skills Required:
• Experience in project environment, preferably in a regulated sector
• Position requires a dynamic individual who is self-starter as well as a Completer/Finisher.
• Good awareness of the quality/safety environment
• Experience of working in organisations that are certified to ISO 9001, ISO19443
• Experience of ONR Licence Conditions is an advantage
• Experience in the review of Quality Records (e.g. Material Certification; CFSI)
• The ability and knowledge to be able to analyse quality data at various levels across the business
• The ability to build effective relationships with the team
• Experience user of Microsoft Office, with a particular focus on Excel, ADOBE and Power BI
• Pro-active and flexible, being prepared to plan and work on own initiative across a broad range of issues to drive performance
• Experience with background in Quality is desirable
• Fluent in English language, preferably with some French language skills (but not essential).
• 🌟 Why Apply?
• Join Assystem and become a key player in delivering critical nuclear projects that shape the future of energy. Embrace this opportunity to excel in a dynamic environment where your expertise and leadership will drive global innovation.
• 🌟 Your Benefits Package
• 🏠 Hybrid Working - Flexibility to work from home and the office
• 🏖️ 25 Days Annual Leave + Bank Holidays
• 🔄 Buy & Sell Holiday - Make your time off work for you
• 💰 8% Company Pension Contributions
• 🛡️ Income Protection & 3x Salary Death-in-Service Cover
• 🤒 Competitive Sick Pay - Support when you need it
• 🏥 Healthcare Cash Plan - Claim back on dental, optical & more
• 💪 Free Digital Gym Access - Expert-led fitness classes
• 🎁 Exclusive Discounts - Restaurants, days out & top brands
• 📞 24/7 Employee Support Line - Mental health, financial & legal help
• 🚴 Cycle to Work Scheme - Save money & go green
• 💉 Free Flu Jabs & Eye Test Vouchers
• 🧾 Paid Professional Membership Fees
• ❤️ Volunteer Days - Make a difference on company time
• Bring your unique contributions and help us shape the future.

Benefits

Additional Information

As a Technical Support Officer working on a nuclear power plant project, you will work closely with Senior Record Support Officer to support quality-related activities across projects. Your role mainly involves administrative support, document management, and quality data tracking to ensure the project meets the required standards.

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