GTM Engineer

About the role

We are seeking a technically oriented GTM Engineer to design, build, and operate the systems that power Axial's go-to-market function. Reporting to the Business Operations Lead, this role sits at the intersection of BizOps, GTM, and Product. This is a hands-on technical operations role. You will own and improve the systems that drive GTM execution, including workflow orchestration, data pipelines, and AI-driven automation. Your work will reduce manual effort, increase reliability, and improve how internal teams and members operate. The initial focus of the role is to own and evolve AI-powered systems across Axial's member lifecycle. You will design and deploy intelligent workflows that qualify and verify new members in real time, build automation that resolves support requests without human intervention, develop agentic SDR systems that proactively engage the right prospects, and elevate our AI-driven chat into a high-quality, trusted member experience. Your work will power critical workflows that directly impact revenue, member trust, and operational leverage. This role is best suited for someone comfortable owning systems end-to-end, from initial architecture and implementation through ongoing monitoring and improvement. You care deeply about data quality, reliability, and user experience, and take pride in building durable systems that materially improve how the company operates.