Analyze trends to identify risk indicators and implement timely interventions at individual and cohort levels.
Ensure accurate advising documentation and data integrity.
Communicate performance trends, risks, and recommendations to leadership to inform strategic decision-making.
Manage Program Operations and Accountability
Oversee program operations, reporting, and budget tracking to ensure effective and compliant delivery.
Align workflows and communication processes across departments to ensure coordinated student support.
Ensure adherence to organizational standards while driving measurable progress toward degree completion and employment outcomes.
Support scaling strategies to meet annual graduate targets.
Required Qualifications
Bachelor's degree required; Master's a plus
Minimum 5+ years of experience in student services, education, or related field
Minimum 3+ years of people leadership experience with direct report management
Proven track record of developing and implementing successful programs
Experience with college access or retention programs
Strong analytical skills with experience in data collection and reporting
Excellent communication and interpersonal skills
Experience working with diverse student populations
Proficiency in budget management and financial planning
Ability to work collaboratively in a fast-paced, mission-driven environment
Requirements
Experience with strategic planning, organizational change, or scaling nonprofit programming.
Familiarity with frameworks such as Intrusive Advising, Appreciative Advising,
Additional Information
Manager, College Success
Road to Hire is seeking exceptional mission-aligned talent to join its team, as it pivots to a new chapter to position itself for new heights of success and organizational excellence. The Manager, College Success leads a coaching team dedicated to driving academic persistence, degree completion, and career outcomes for scholarship-supported students. This role blends people leadership, student impact, data-driven strategy, and operational management to ensure students graduate on time and transition successfully into internships and full-time employment.
The Manager maintains a small caseload to model strong advising practice while building systems that scale impact across the full student population.
Reports To : VP, Student Success
Location : Hybrid; residence in the Charlotte region required with in-office presence Tuesday-Thursday. Occasional evenings and weekends required to support student success efforts.
Compensation : $70,000 with full benefits
Road To Hire · Charlotte, NC