Your primary job responsibilities will include but are not limited to:
Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values
Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
Consistently exemplify, maintain, and foster the culture and values of World Market
Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management
Utilize all company tools and training resources to educate and validate team execution of key business functions
Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
Support and maintain a safe work environment through ongoing safety training, awareness, and accountability
Skills & Experience You'll Bring
Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment
Effective communication skills, being open to feedback, and the ability to adapt quickly
Ability to provide in the moment coaching to associates
Ability to de-escalate store and customer situations effectively
Ability to plan and prioritize according to the needs of the business
Strong sense of urgency
Attention to detail
Creative problem solving
Sound decision-making skills
Effective delegation skills
Ability to execute daily priorities efficiently
Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred
Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs
Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
Minimum age: 21 years
Hourly Pay Range is $21.50-$25.50
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: 1-833-680-2399
Email: hrsupport@worldmarket.com
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Why You'll Love World Market
For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won't find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn't just celebrated-it's what sets us apart.
Our team means the world to us! We value authenticity, empowerment and respect. If you're looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it-you've found it!
When you join our team, you'll enjoy:
Flexible scheduling that supports your lifestyle & work-life balance
Up to 30% shopping discount on our unique finds for you and your designated shopper
Working with a team who thinks the world of you
Wellness resources to be and do your best
Anniversary and recognition programs that celebrate you
Hands-on training for career growth made for you
Benefits - Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more
Worldmarket · MA, Somerville, 95 Middlesex Ave