Automation Engineer

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Career Area: Engineering Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Description IT IS YOUR TIME! Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation. Important: - Don't forget to include a resumé in English in your profile in Workday - Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status. Job Summary Supports the design, development, and testing of intelligent automation solutions, including AI agents and digital workflows. Works under guidance of senior engineers to implement predefined agent behaviors, prompts, and integrations, while also contributing to IT operational services and infrastructure-related initiatives. This role combines emerging AI capabilities with foundational IT operations, enabling gradual growth into more advanced automation and agent development responsibilities. AI Agents & Intelligent Automation Support the development, testing, and deployment of AI agents and automation workflows Implement predefined prompts, tools, and simple agent workflows Assist in integrating AI agents with APIs and enterprise systems Contribute to experimentation cycles (prompt tuning, evaluation, iteration) Monitor agent performance and support basic evaluation frameworks Assist in dashboard creation for tracking usage, performance, and outcome Support controlled testing and validation of agent behaviors Assist in release management activities for automation solutions Document AI agent configurations, prompts, workflows, and technical decisions Maintain knowledge bases and reusable components repositories Support creation of standard operating procedures and playbooks IT Operations & Infrastructure Support Lead or support initiatives related to: Telephony services Printing services and device management Network segmentation activities Software onboarding and provisioning End-user support and incident resolution Collaborate with infrastructure and support teams to ensure service stability Contribute to continuous improvement of IT service delivery Core Technical Competencies Programming & Integration Basic proficiency in Python Familiarity with REST APIs and JSON-based integrations Ability to read, understand, and implement simple scripts and automation logic AI & Emerging Technologies Introductory knowledge of AI concepts and Large Language Models (LLMs) Understanding of prompt-based systems and agent workflows (basic level) Software Development & Lifecycle Basic understanding of SDLC and release management practices Exposure to testing, validation, and deployment processes Familiarity with basic evaluation frameworks for AI solutions Troubleshooting & Analytical Thinking Strong analytical mindset with structured problem-solving approach Ability to assist in diagnosing issues across software, automation, and IT services Capability to interpret logs, outputs, and system behavior Tools & Reporting Basic experience with dashboards and monitoring tools Ability to track metrics and support performance reporting Behavioral Competencies Strong learning agility and curiosity for emerging technologies

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