Operate a clean, well maintained property providing guests with a positive shopping experience.
Oversee all physical assets to ensure they are maintained to required standards in the most economically efficient manner.
Prepare and manage multi-year ordinary capital and operating expense plans and projects to meet or exceed company expectations, while also identifying operating expense control strategies and tactics.
Implement and administer all preventative maintenance programs and related vendor and contractor compliance for all applicable service and/or maintenance contracts.
Ensure property safety systems are code compliant, maintained and inspected, and federal required reports and safety documentation is maintained and posted.
Support the Safety, Health, and Environment program by incorporating GGP's Life Saving Principles into your work planning and execution.
Support corporate sustainability efforts to reduce the property's carbon footprint.
Manage and develop direct reports while ensuring compliance with all company policies and procedures.
Partner with multiple internal and external teams to achieve annual property business plans while delivering company goals.
Develop favorable relationships with local officials, government leaders, first responders, key stakeholders, and community organizations.
Review and approve invoices for accuracy and monitor for timely payment.
Oversee operations during a crisis situation (including natural disasters) ensuring the safety and security of all customers, tenants, guests and assets.
Strong understanding of industry, company, and market trends to execute on company strategy.
Continuously align team and employee development goals with organizational goals.
Other duties as assigned.
Requirements
High school diploma or GED required.
Bachelor's degree preferred.
Strong understanding of commercial building systems, HVAC, plumbing and electrical systems, blueprints, CAD drawings and other schematics required.
5+ years of experience in property or construction management required.
Strong leadership, interpersonal and relationship building skills.
Strong project management, organizational, and problem-solving skills.
Good working knowledge of financial analysis, budgeting, and forecasting.
Effective written and verbal communication skills, including strong public speaking abilities.
Ability to adapt to changing work environment.
Strong working knowledge of various computer software such as Microsoft Office Suite, Microsoft Teams, JDEdwards, Proliance; experience with Yardi is a plus.
Completion of OSHA General Industries 30-hour course preferred.
Industry designation from reputable industry organization such as, but not limited to ICSC, BOMA, or IREM is a plus.
Location
Staten Island Mall - 2655 Richmond Avenue
Business
Headquartered in Chicago, IL, GGP is a leading retail real estate company with a portfolio of 95+ high-performing retail assets, encompassing over 95 million square feet of space across the United States. As an owner-operator, we're committed to creating vibrant destinations that bring people and brands together. With a team of 1,200+ employees and a legacy of leadership in retail real estate, we're shaping the future of the industry by delivering exceptional value to our partners and the communities we serve
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Position Summary
The Senior Operations Manager is responsible for the cost-effective operation, care, preventative maintenance, and long-term preservation of the physical assets of their assigned property. The Senior Operations Manager partners with the (Senior) General Manager to achieve property specific business metrics and goals primarily focused on physical operations, construction coordination, safety and health principles, contracted services oversight, and project management.
Brookfield · Staten Island, NY