Accounts Receivable Specialist

About the role

We are currently seeking an Accounts Receivable Specialist to join our Finance team. This is a hybrid role that requires a combination of remote work and in-office presence, with mandatory attendance at our Dublin office two days per week. Our Finance team is hyper-focused on becoming one of the most high performing teams in the world. That means we work hard, play for keeps, and dedicate ourselves to making sure #TeamMoney thrives as we scale. You will be joining a high performing and hard-working team that values having fun at work.

Responsibilities

• The Intermediate Accounts Receivable Specialist plays a key role in maintaining the financial health of Clio's global operations by managing invoicing, collections, and reconciliation activities across multiple entities.
• Core Responsibilities:
• Customer Relationship Management
• Maintain accurate and complete records of all customer communications, payment statuses, and account notes.
• Serve as a key point of contact for customer payment and invoicing inquiries, ensuring professionalism and consistency in every interaction.
• Collections
• Monitor and follow up on outstanding receivables across all Clio entities to ensure timely collections and accurate posting of payments.
• Collaborate with internal teams to resolve billing disputes or payment discrepancies quickly and effectively.
• Reporting & Analysis
• Prepare and analyze AR aging reports , customer payment trends, and other performance indicators for management review.
• Identify risks, trends, and improvement opportunities to enhance cash flow and overall working capital management.
• Customer Support & Cross-Functional Collaboration
• Partner with Sales, Customer Success, and Legal to address AR-related inquiries, including invoice status, credit requests, and payment applications.
• Support consistent AR processes across global teams and ensure alignment with Clio's financial policies.
• Accounting Support
• Reconcile AR sub-ledgers to the general ledger and ensure the completeness and accuracy of financial data.
• Assist in preparing journal entries related to AR, deferred revenue, and bad debt reserves.
• Develop a strong understanding of US GAAP , IFRS , and ASC 606 (Revenue Recognition) , particularly around SaaS subscription accounting and contract performance obligations.
• Inbox & Request Management
• Manage the shared AR inbox, triaging and responding to both internal and external inquiries in a timely and professional manner.
• Route complex or cross-functional requests to the appropriate team members to ensure effective resolution.
• Process Improvement
• Identify and propose enhancements to AR workflows, internal controls, and reporting accuracy.
• Support the documentation and continuous improvement of Standard Operating Procedures (SOPs) to ensure scalability and audit readiness.
• Teamwork & Leadership
• Serve as an on-the-ground point of contact for AR activities within EMEA, ensuring alignment and visibility across global teams.
• What you may have:
• 2+ years of experience in Accounts Receivable, Billing, or Accounting Operations .
• Solid understanding of accounting principles; familiarity with US GAAP , IFRS , and ASC 606 (Revenue Recognition) is preferred.
• Proficiency in Excel and experience with ERP systems ( NetSuite, Leapfin , or similar).
• Excellent attention to detail, time management, and organizational skills.
• Strong written and verbal communication skills, with the ability to collaborate across departments and regions.
• Proven ability to thrive in a fast-paced, global environment and manage competing priorities.
• Experience in a SaaS or multi-entity environment is a strong asset
• What Success Looks Like:
• Consistent accuracy in AR reporting and reconciliations across all entities.
• Timely and proactive follow-up on outstanding balances, minimizing days sales outstanding (DSO).
• Strong internal and external relationships that support smooth customer billing and collections.
• Demonstrated understanding and application of ASC 606 principles in AR and revenue-related activities.
• Ongoing contributions to process improvements, documentation, and team collaboration across Finance Operations.
• What you will find here:
• Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure

Benefits

Additional Information

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

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