Receive, sort, and distribute inbound mail and packages .
Process outgoing shipments using postage and shipping systems.
Track deliveries and maintain accurate records using scanning tools and tracking systems .
Respond to inquiries related to mail and package status.
Print & Office Support
Fulfill basic print and document requests .
Provide light support for copier equipment , including toner replacement and upkeep.
Workplace & Inventory Support
Monitor and replenish paper and office supplies in copy/mail areas .
Maintain clean, organized mailrooms and service areas .
Assist with meeting room setups, office moves, and workplace support tasks as needed
Operational Support
Communicate with employees regarding deliveries and service requests.
Crosstrain across mailroom functions and support additional operational needs.
Follow all safety, security, and company procedures .
Assist with additional tasks as assigned.
What You Bring
Strong communication and customer service skills
Ability to work independently and stay organized
Familiarity with shipping/receiving processes (preferred)
Comfort using basic office systems and Microsoft Office
Hands-on, reliable, and adaptable in a dynamic environment
Requirements
High school diploma or equivalent required
2+ years of relevant experience preferred
Experience with handheld scanners, pallet jacks, or carts (preferred)
Ability to work assigned hours, including occasional overtime
Physical Requirements
Ability to lift and move packages (20-40 lbs. frequently; up to 60 lbs. with carts)
Ability to stand, walk, bend, and move throughout the day
Comfortable working in varying environmental conditions
Ability to perform manual tasks and operate office equipment
Benefits
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.Use of Artificial Intelligence (AI):No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.Vacancy Status:This posting is for an existing vacancy.Pay Range$20 - $22 USDCareer Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!We Recognize Talent: We offer a variety of recognition programs for all levels of employees!Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.About SPSDental insuranceVision insurance401(k)
Additional Information
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
Schedule: Monday-Friday | 8:00 AM - 5:00 PM
Keep Operations Running Smoothly Behind the Scenes
If you're hands-on, organized, and thrive in a fast-paced environment, this role is for you. As a Client Services Associate , you'll support daily office operations through mail handling, print services, and workplace coordination.
From managing deliveries to maintaining essential supplies, your work ensures the office runs efficiently and teams have what they need to stay productive.
Why This Role Matters
This role plays a key part in maintaining the flow of daily operations. By ensuring accurate mail distribution, timely processing of requests, and well-managed workspaces, you help create a reliable and efficient environment.
Spsnorthamerica · San Francisco, CA