Under the supervision of an RN, performs basic patient care and other related technical and clinical support activities.
Responsibilities
Receives, screens, routes and responds to incoming telephone calls.Greets guests and provides appropriate assistance and information.Takes accurate messages and ensures timely delivery.Complies with privacy and confidentiality policies when communicating with callers and guests.
Competencies:
ACCOUNTABILITY, CUSTOMER SERVICE, ORGANIZATION SKILLS (4), PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - ANCILLARY/SUPPORT, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education and Certification Requirements:
Additional Job Information:
Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Required Work Experience: Three (3) months of patient care experience demonstrating the ability to perform basic patient care or certification of completion from formal training program required.
Other Information: **EKG and phlebotomy competencies are required within six (6) months of hire date.
Working Conditions and Physical Requirements:
Bending and Stooping = 60%
Climbing = 20%
Keyboard Entry = 60%
Kneeling = 60%
Lifting/Carrying Patients 35 Pounds or Greater = 60%
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net
Benefits
Health insuranceVision insurance
Additional Information
Location:
Hollywood, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
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