Sr Freight Audit/Payment Mgr, Business Operations-Variable

About the role

AWS Infrastructure is looking for an experienced, strategic, and highly analytical Senior Freight Audit & Payment Manager with a proven track record of driving transformational change and delivering impact at a global scale to join the Amazon Web Services team. If you thrive on shaping operational strategy, building scalable mechanisms, and delivering customer-impacting results, we have an opportunity for you. The Senior Freight Audit & Payment Manager is responsible for owning the end-to-end freight audit and payment strategy, leading complex cross-functional initiatives, driving large-scale process transformation, and delivering actionable insights that influence transportation spend management across the organization. The successful candidate will combine deep analytical expertise with strong strategic thinking and a passion for using data to drive business decisions at the highest levels. You think big, operate with a bias for action, and build mechanisms that scale. You set the standard for operational excellence and hold a high bar for innovation, accuracy, and continuous improvement - influencing outcomes across teams without direct authority. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Own freight audit and payment strategy: Define and execute the long-term vision for freight audit operations across multiple regions, ensuring accuracy, compliance, and efficiency at scale across high-volume invoice processing. - Drive large-scale process transformation: Design and implement automation frameworks, analytical models, and scalable mechanisms that eliminate manual effort, reduce cycle times, and enhance audit effectiveness across the organization. - Influence senior leadership: Identify, develop, and execute strategic analyses to uncover areas of opportunity. Present data-driven insights, recommendations, and business cases to shape transportation spend strategy. - Lead cross-functional initiatives: Serve as the strategic point of contact for Logistics Service Providers (LSPs), internal procurement, accounts payable, finance, and technology teams. Drive alignment on priorities, resolve complex billing disputes, and ensure timely freight invoice payments that deliver excellent customer and vendor experience. - Optimize freight costs at scale: Lead initiatives to identify systemic cost savings opportunities by analyzing freight expenses across regions, partnering with LSPs, and implementing controls that deliver measurable financial impact. - Build mechanisms for operational excellence: Establish KPIs, reporting cadences, and governance frameworks that provide visibility into audit performance, spend trends, and compliance metrics. Create a "learn by doing" environment that promotes continued customer focus and cost reduction across the organization. - Serve as a subject matter expert and thought leader: Mentor junior analysts on audit techniques and data analysis through documentation, knowledge sharing, and cross-functional collaboration - raising the bar for the broader team without direct management responsibility. A day in the life As a Senior Analyst, the builder starts the day reviewing key audit metrics and performance dashboards, identifying trends and prioritizing areas that require strategic intervention. Mid-morning is spent partnering with Finance and Accounts Payable on payment timelines, leading cost optimization initiatives with procurement, and driving resolution on complex billing disputes. The builder then connects with cross-functional partners and junior analysts - sharing expertise, unblocking issues, and ensuring alignment on deliverables. Afternoons are dedicated to strategic work - analyzing spend trends across regions, building business cases for automation investments, and preparing executive-level presentations that communicate impact and recommendations to senior leadership. The builder ends each day reviewing cross-functional priorities, documenting insights, and ensuring stakeholders are aligned on upcoming deliverables. B