Senior User Experience Researcher
External
Milestone Systems · US$130K–$140K/yrFull-timeRemoteToday
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About the role
Lead qualitative and mixed-method research to influence product and business decisions. Build continuous discovery, journey mapping, and service design practices; mentor researchers; translate operational data into insights; partner with product, design, engineering, and GTM teams; run workshops and service blueprinting; responsibly augment research with AI.
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