Benefits
Employee Assistance ProgramAnnual Education AllowanceGenerous Referral ProgramFun and collaborative company culture with lots of team-building eventsFriends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily HotelWhat Will You Do?The essential functions include, but are not limited to the following:Managing associates in a lifestyle-luxury brand to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate.Primary focus will be Food & Beverage division that will help implement service standards, budgetary goals, cohesiveness within the department and culture, and creative solutions that will drive financial results and service scoresDevelop, recommend, implement and manage the division's annual budget, forecasts and objectives to meet/exceed management expectations.Following the collective bargaining agreement and team member handbook guidelines on a daily basisResolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.Implement emergency organization procedures and training through the management of the security staff to ensure appropriate protection for hotel guests, staff and company assets.Create a work environment that allows for personal growth and development for all associates, encourages an empowered and engaged workforce while supporting the Onni values.Ensure prompt and appropriate response to conflict management.Evaluate and support proper staffing levels and positions to ensure the success of the hotel.Support strategies for the property from an operation, staffing and service perspective while ensuring alignment with the business's other disciplines and support teams. Support strategic planning, development, and coordination of business initiatives and strategies.Ensure consistent and stabilized systems and processes for the customers.Mentor and develop high potential talent and future high potential talent in line with the organizations talent management strategies. Implement succession planning within each direct report to provide new opportunities as associates develop.Look for more efficient and effective ways to provide services to our hotels and owners. Leverage technology and third parties where appropriate.Travel to attend corporate training, meetings and other event(s) as deemed necessary.What You BringEducation/Formal TrainingA four-year college degree or equivalent education/experience.Health insuranceVision insurance
Onni · Chicago