Onboarding Coordinator at 8fleet-

Manage the Onboarding Center: Oversee daily operations of the driver onboarding center, ensuring a smooth, professional, and efficient onboarding experience.
Driver Onboarding Execution: Ensure all drivers complete onboarding materials, understand company policies, and are fully prepared before starting shifts.
System Setup & Hiring: Hire drivers into internal systems, create and manage driver credentials, and ensure all documentation is complete and compliant.
Test Drive Coordination & Management: Schedule, coordinate, and oversee driver test drives, ensuring all drivers meet operational and safety standards.
Driver Performance Management (Early Lifecycle): Monitor and support driver performance during their first several weeks, providing feedback, coaching, and escalation when necessary.
Scheduling & Logistics: Coordinate onboarding schedules, test drives, and training sessions to ensure optimal throughput and minimal delays.
Compliance & Documentation: Ensure all onboarding processes adhere to company policies, safety standards, and regulatory requirements.
Driver Support: Serve as the primary point of contact for new drivers, answering questions and resolving onboarding-related issues.
Process Improvement: Identify inefficiencies in onboarding workflows and implement improvements to enhance the driver experience and operational efficiency.
Cross-Functional Coordination: Work closely with operations, fleet, and leadership teams to ensure alignment on driver readiness and onboarding quality.
Successful Candidates Will Bring:
1-3 years of experience in startups, operations, logistics, HR, or onboarding-related roles.
Strong organizational and multitasking skills in fast-paced environments.
Excellent communication, interpersonal, and coaching abilities.
Detail-oriented with strong process management skills.
Proficiency in Microsoft Office or similar tools.
Bachelor's degree required.
Experience with ridesharing platforms (Uber, Lyft) is a strong plus.
Experience in training, onboarding, or people operations is a plus.
Must be comfortable working early morning or late night hours.

Onboarding Coordinator

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Company Intel

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