The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.Use of Artificial Intelligence (AI):No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.Vacancy Status:This posting is for an existing vacancy.
Pay Range
$18 - $20 USD
Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
Dental insurance
Vision insurance
401(k)
Equity / stock options
Additional Information
#Parttime
Reports To: The Mailroom Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.
Job Overview:
The Mailroom Associate provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center in a timely manner.
Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.
Typical Working Hours: Mondays to Fridays, 9:00AM-6:00PM
Duties and Responsibilities:
Deliver 5-star customer service in all interactions.
Receive, sort, log, and distribute incoming mail and packages; manage outgoing shipments.
Maintain accurate shipping/receiving records and chain-of-custody documentation.
Serve as point of contact for mail/package inquiries and notify employees of deliveries.
Keep the Business Service Center neat, organized, and well-stocked; replenish office supplies as needed.
Follow shipping/receiving procedures and ensure correct packing methods and materials.
Maintain professionalism and build strong working relationships across teams.
Support training of back-up staff and assist with sensitive inquiries.
Proactively identify additional tasks during downtime.
Provide exceptional service to both client and employees.
Competencies:
Strong written and verbal communication skills.
Excellent customer service and organizational abilities.
Proficient in Microsoft Office and able to learn new systems.
Ability to multitask and work independently.
Understanding of shipping/receiving procedures and packing requirements.
Familiarity with SC Logic equipment preferred.
Experience in print production a plus; training available for the right candidate.
Applicants with print production experience encouraged to apply.
Qualifications and Education Requirements:
High school diploma or equivalent required.
2+ years of relevant experience preferred.
Strong time management, problem-solving, and communication skills.
Ability to learn and use required computer systems.
Professional appearance and adherence to company policies.
Must be able to work hours assigned by management.
Physical Demands:
Ability to lift and move packages up to 60 lbs. using a cart; frequently lift 40+ lbs.
Ability to walk, bend, kneel, stand, or sit for extended periods.
Manual dexterity to operate office equipment.
Effective use of vision, hearing, and communication to interact with onsite staff.
Travel: None or Negligible
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Spsnorthamerica · New York, NY