IT Support Specialist

About the role

BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery, automated analytics and high-frequency monitoring of strategic locations, economic assets and events from around the globe. BlackSky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy. BlackSky's data enables governments and businesses to see, understand and anticipate change as it happens, giving them the ultimate strategic advantage so they can act quickly. Our global team works with cutting-edge technology to make a difference around the world and prides itself on being people-first, customer-focused and fun. BlackSky is looking for an IT Support Specialist to support our Seattle, Washington location. Reporting to the IT Service Manager, this role handles frontline support of internal users, both in office and remote, resolving both basic and complex issues and working with other specialist IT team members as needed. The ideal candidate has strong problem-solving skills, good time management, and delivers exceptional customer service.