High School graduate or equivalent with experience in related discipline required
Work Experience:
In-Flight catering experience is highly desired
Experience in a customer service environment is preferred
Technical Skills: (Certification, Licenses and Registration)
ServSafe training and certification required once hired
Language / Communication Skills:
Excellent oral and written communication skills
Job Dimensions
Geographic Responsibility: Unit
Type of Employment: Full time
Travel %: None
Exemption Classification: Non-exempt
Internal Relationships: Hot Food kitchen
External Relationships: N/A
Work Environment / Requirements of the Job:
Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.
In a normal production kitchen facility there may be physical discomfort due to temperature and noise.
Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.
Detail oriented
Strong organizational skills, able to prioritize responsibilities and multi-task
Strong interpersonal skills, interact well with multiple departments as required
Able to work with little supervision
Organization Structure
Direct Line Manager (Title): QA/Manager/Production Manager
Dotted Line Manager (Title, if applicable): N/A
Number of Direct Reports: 0
Number of Dotted Line Reports: 0
Estimated Total Size of Team: 1
gategroup Competencies Required to be Successful in the Job:
Thinking - Information Search and analysis & problem resolution skills
Engaging - Understanding others, Team Leadership and Developing People
Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively
Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence , Passion , Responsibility and Respect . To demonstrate these Values, we expect to observe the following from everyone:
Excellence
We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.
Passion
Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.
Responsibility
We care about what we do, and we understand the impact we have on others and the planet.
We always look out for each other -creating a safe workplace environment is everyone's responsibility .
Respect
Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
We respect each other's voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.
Application Closure Statement
To be considered for this position, please submit your application by 06/10/2026.
The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this
Benefits
Paid time off401k, with company matchCompany sponsored life insuranceMedical, dental, vision plansVoluntary short-term/long-term disability insuranceVoluntary life, accident, and hospital plansEmployee Assistance ProgramEmployee DiscountsFree hot healthy meals for unit operations rolesMain Duties and Responsibilities:Conducts temperature checks on products and ensures that all HAPPC, and FDA rules and regulations are followed along with managing the units log books.Performs quality checks in the Hot Food kitchen to ensure that the specifications of the customer are followedEnsures food produced in the Hot Foods is checked for temperature and placed in the refrigeration system per company policyChecks temperature of food prior to moving the food into the refrigeration systemRandomly checks temperature of foods to verify that company policies are followedMonitors personal hygieneSupports customer audits and government audits to meet complianceMonitors company policies and procedures and notifies management of issue if they ariseResponsible for safety, quality and compliance to customer specificationMonitors equipment for cleanliness and sanitationCompletes HACCP logsCommunicates product deviation to the unit production manager immediatelyEnsures proper color code are applied to the productHealth insuranceDental insuranceVision insurance401(k)
Additional Information
We're looking for motivated, engaged people to help make everyone's journeys better.
This position is responsible for the oversight of all HACCP logs in the Hot Foods Production ensuring that the logs are completed as per company policies and procedures. The position is also responsible for ensuring that all FDA processes are followed.
Hourly Pay Rate: $20/hour
Gategroup · Dallas Ft Worth, TX