Correctional Case Manager - Alexander Correctional Institution

About the role

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters! Description of Work This position is located at Alexander Correctional Institution in Taylorsville, North Carolina. Alexander Correctional Institution is a closed custody male facility. A correctional case manager is responsible for helping manage an incarcerated individual's rehabilitation, institutional adjustment, and reentry planning. This position reports to a Correctional Programs Supervisor. Key Duties: 1. Assessing Offender Needs and Risks - Conduct interviews and reviews to evaluate an individual's criminal history, educational background, mental health needs, substance abuse issues, and risk factors. 2. Developing and Monitoring Case Plans - Create individualized case plans that outline goals, required programs, treatment services, and behavioral expectations. - Track progress and update plans as needed. 3. Coordinating Programs and Services - Refer individuals to educational, vocational, counseling, substance abuse treatment, and other rehabilitative programs. - Coordinate with facility staff and external service providers. 4. Maintaining Documentation and Reports - Keep accurate case records, progress notes, assessments, and reports. - Prepare documentation for classification reviews, parole hearings, and other administrative processes. 5. Planning for Release and Reentry - Assist with transition planning by helping individuals obtain identification, housing resources, employment assistance, community referrals, and other support services needed after release. These duties support both institutional safety and the successful rehabilitation and reintegration of incarcerated individuals into the community. Knowledge Skills and Abilities/Management Preferences Salary Grade Range: $37,377.00 - $65,408.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Documented Knowledge of Supportive Counseling Techniques. The Posting Will Close At 11:59 P.M. The Night Before The End Date. This Position Is Designated As "Mandatory" And Must Report Or Stay Over During Adverse Weather Events. State Benefits Information: The State of North Carolina offers a comprehensive benefits package including: Health Insurance options Retirement Plans NCFlex Supplemental Benefits Paid Vacation, Sick, and Community Service Leave Paid Parental Leave Visit the State Benefits website for additional information. Note to Current State Employees : The salary grade for this position is NC07 . State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase May result. About The Division of Institutions: The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel. Supplemental Contact Information: NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include: Complete education history (including high school) Full work experience details Certificates and licenses, if applicable Education must be from appropriately accredited institutions. Informat

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Additional Information

Agency Adult Correction Division COO - OPS - Institutions Operations Job Classification Title Correctional Case Manager (S) Position Number 60059843 Grade NC07

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