Resident Engineer

Benefits

Additional Information

Are you the new forward-minded team player we are looking for? Valmet's Flow Control business line is a global leader in flow control solutions and services. Our valves and valve automation technologies are known for quality, reliability and highest safety. Our customers operate in oil and gas refining, pulp, paper and bioproducts industry, chemicals and other process industries. As a Resident Engineer, you will, among others, be accountable for Leads a Service Execution Team consist of contractors. Managing and Supervising Service Execution Jobs assigned. Develop and Managed a Network of Vendors to support Service Execution. Ensure Service Execution Jobs are managed in a professional manner that meets Quality Standard, Timeliness, Customer-Satisfaction and prescribed Profitability. Ensure adherence to FC Services' processes and procedures including Service Data-Base, Approval Grid and localized Service Deliverables (Service Report). Maintaining Service Resource Utilization Rate at prescribed level. Ensure proper maintenance and upkeep of service records Render Support to Pre-Service-Sales Activities, such as Costing, Sourcing, Technical Clarifications, Quotation Support and Customer Meetings etc. Provide Timely Reports (Monthly / Quarterly) to Area Service Manager. Ensure Compliance to Valmet's HSE Policy and ISO QMS Policy. Ensure Service-Gap Cases are duly logged for Service Portfolio development. Perform service work including In-house services work, installation, commissioning, and start up in a profitable, high quality and productive manner; Provide application engineering, quotation and perform service sales; To support inquiry-to-order process Provide job cost estimation for service quotation Review work scope, schedule and to develop detailed cost estimates To be successful in this role Good English & Indonesia language capability Ability to work under pressure in difficult customer situations and in different cultural environments General knowledge on customer's processes and applications Decision making skills; made decision may have big financial influence and can effect on customer relationships Project management skills desirable.