Negotiate with carriers for the optimal purchase rate to meet revenue and profit margin goals
Act as liaison between internal business stakeholders and carriers
Manage all freight in transit by obtaining updates from carriers to accurately monitor movement and ensure on time pickup and delivery
Utilize the Carrier360 Platform to tender loads and maintain accurate records of shipments and customer details
Proactively communicate service failures to internal support teams to minimize cost and operational inefficiencies
Partner with internal teams to promote best in class service and ensure safety
Leverage the Carrier360 platform with carrier base to increase efficiency and automation
Verify authenticity of carriers and tracking prior to scheduled pickup
Remain current on supply chain information to gain understanding of market trends and optimize negotiation tactics
Understand customer service expectations to provide value with transportation solutions and updates in an urgent manner
Requirements
High School Diploma/GED with up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed
AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
Strong professional communication skills applied internally and externally
Proven experience in establishing and maintaining healthy working relationships
Experience in fostering strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement
Ability to process information with high levels of accuracy
Accurately analyze situations and reach productive decisions based on informed judgment
Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
Ability to manage multiple competing priorities
Ability to adapt to a dynamic work environment and shifting priorities and directives
Experience in holding people accountable and conducting difficult conversations
Ability to perform in a stressful and high-pressure work environment
Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience
This position is not eligible for employment-based sponsorship.
The expected starting pay range for this position is between $47,000 - $58,800.
Benefits
Education:Bachelors: Business Administration/Management, Bachelors: Logistics Management, Bachelors: Supply Chain Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)Work Experience:Business Administration, Customer Service/Account Manager, Transportation/LogisticsCertifications:Job Opening ID:00610037 Capacity Procurement Representative - ICS (Evergreen) (Open)To perform this job successfully, an individual must be able to perform eachHealth insuranceDental insuranceVision insurance401(k)Paid time offPerformance bonusParental leave
Additional Information
Job Title:
Capacity Procurement Representative - ICS
Department:
Supply Chain
Country:
United States of America
State/Province:
Illinois
City:
Chicago
Full/Part Time:
Full time
Job Summary:
Under routine supervision, the Capacity Procurement Representative is responsible the for negotiation of rates to meet load expectations while ensuring optimal margins. The incumbent will market the J.B. Hunt Carrier360 platform to carriers in order to increase efficiency and freight movement visibility. The incumbent is responsible for establishing a carrier base, ensuring freight is covered in a timely manner, and delivering best in class service execution.
Job Description: