Our Landlord Action Team is one of the UK's best-known eviction and housing law specialists and as a Paralegal you will be assisting the legal team with everyday administrative responsibilities, therefore attention to detail and the ability to work in a fast-paced environment is a must.
You'll be working closely with our Caseworkers, so you'll be a natural at working in a team, cooperating with others and building effective working relationships.?
Some of the things you'll get up to:
Opening post, scanning and uploading to the correct files using the case management system
Managing all client enquiries in line with service level agreements
Maintaining contact with clients throughout the legal process
Monitoring internal mailboxes, responding and forwarding emails to the correct person(s) when needed and recording on the case management system
Carrying out billing and invoicing tasks
Using our case management system to carry out administrative tasks and record information
Attending legal seminars and events on behalf of Landlord Action
Carrying out administrative duties requested by the Management Team
We'd like you to have:
An excellent level of English, together with strong numerical and communication skills
Excellent customer service skills
Attention to detail ensuring that high standards of quality are consistently maintained
Drive and self-determination with the ability to find and implement solutions to problems
Ability to plan and organise making effective use of time and resources
Sound knowledge of Microsoft Office packages including Excel, Word and PowerPoint and the ability to learn new systems and processes as required
Benefits
23 days holiday + UK bank holidaysLife assurancePrivate health care for you and dependentsEmployee assistance programme, including GP line, cashback for treatments, advice lineSeason ticket loanRental deposit loanAnnual leave purchase schemeAs part of the HFIS Group, access to discounted personal insurance is available
Additional Information
Working options | office-based with optional rotational remote working in line with divisional requirements / office based
Working pattern | full time
Working hours | 37.5 (Monday - Friday) hours per week
Reports to | Practice Manager
Brown & Brown (europe) · Wd61jh