Lead generation and d eliver y of yearly innovation calendar of core product platforms and LTOs (limited time offers) in accordance with stablished brand strategy , consumer insights , market trends , sales and COGs targets .
Lead ongoing strategic and ad-hoc innovation project s , with proper tracking with key stakeholders.
Conduct weekly project status meetings with key regional and global stakeholders.
Collaborate with cross-functional teams including quality assurance, procurement, operations, marketing leads, suppliers, and franchisees to troubleshoot and resolve project challenges.
Work j ointly with internal and f ranchisee marketing, innovation and ops team to develop product concepts, recipes and help generate operation manuals.
Collaborate with procurement to evaluate COGS feasibility of new product launches.
Assist Quality Assurance team with ingredient specifications and provide improvement recommendations.
Monitor launches, execution and KPIs to ensure successful and impactful product roll out .
Oversee local and international suppliers in the development of new products and hold them accountable for meeting technical, quality and cost specifications during the commercialization process.
Monitor product life cycle and frequently optimize menu offering .
Identify market opportunities and trends to generate new product lines
Identify technical issues in existing products/ ingredients and generate improvement action plan.
Generate sensorial testing jointly with key stakeholders to ensure consumer preference and product stan dards.
Routinely meet with key suppliers to discuss opportunities for cost reduction and/or quality improvement.
When needed , visit production facilities and attend supplier production runs.
Facilitate regular meetings with key suppliers to discuss opportunities for cost reduction and/or quality improvement.
Assist in onboarding new suppliers and ensure compliance with brand policies/regulations.
Assist operations team in determining proper equipment settings, holding and handling to ensure quality of the product , speed of service and easy execution.
Support procurement team in identifying limitations within product specifications and find alternatives .
Work with franchisees to manage supplier lead times, production and rollout of products.
M anage product transition with franchisees and review/approve local product alternatives in emergency cases such as stockout s , supplier production setbacks and other market specific issues .
Requirements
Bachelor's degree in food science , culinary arts or related fields
Minimum 3 + years in similar roles in QSR or kitchen experience preferably
Proven ability to deliver and facilitate structured innovation plan s and execution
Data driven mindset - Proven ability in consumer research methodologies and execution
Strong understanding of restaurant operations, supply chain constraints and cost management
ServSafe certification a plus
This position requires conducting business operations across the Latin America region. To perform the essential functions of this role, fluency in both English and Spanish is
Benefits
Equity / stock options
Additional Information
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Role Overview :
Tim Hortons is seeking a creative Innovation Manager to lead the strategic product innovation pipeline and calendar strategy for Latin America re gion . This role will work cross functionally with key stakeholders to refine our innovation process, deliver a clear product strategy , optimize product quality, costs and operational processes of new and existing p roducts .
The core focus of this role will be to shap e the innovation strategy and monito r proper product launching in accordance with brand strategy, core menu development and consumer behavior to achieve incremental sales targets and boost consumer preference.
Rbi · Corp - Miami Corporate Office