In collaboration with management, supervises and regularly interacts with pharmacy technicians to assess staffing and workload needs to assure the operational efficiency and quality of services.
Promotes staff accountability and empowerment through formal and informal mechanisms.
Monitors completion of daily work assignments of the technical staff and assists staff as necessary to accomplish daily workload.
Assists with tracking of technical staff productivity.
Assists with the preparation of schedule for technical staff. Assists with day to day scheduling issues (i.e. sick calls, staff flexing).
Serve as the primary interface with internal customers for resolving Tech operations issues.
Communicates pertinent issues to the leadership team and proactively proposes solutions to improve department efficiency and effectiveness.
Human resources management
Assists with staff interviewing, hiring, promotion decisions and evaluation of personnel; including coaching, counseling, development and corrective action as appropriate.
Ensures timely completion of staff performance appraisals, competencies (new hire and annual/on-going) and regulatory requirements.
Manages staff time and attendance, ensures lunch and break relief is provided to all staff.
Supports workplace safety and ergonomic improvement initiatives; assists with enforcing compliance with measures designed to reduce employee injury, including ensuring injuries and workers' compensation claims are reported and filed in a timely manner.
Medication safety and use
Prepares performance improvement, monitoring reports and provides data as required by pharmacy management.
Leads performance improvement projects utilizing HRO principles and lean six sigma tools and concepts. Projects to have clear project timeline with outcomes metrics and both a communication and sustainment plan.
Project management
Provides ongoing support and performance improvement recommendations for:
Existing and new information technology projects as they arise (i.e. CPOE, Bedside Barcoding, OnBase etc.).
Regulatory improvements, including USP797, USP795, USP800 initiatives.
Medication Safety initiatives/efforts. Provides implementation and ongoing support for automation technologies (EMR, Pyxis MedStation, Pyxis C2 Safe, OnBase, Automix, Euclid Re-packaging, PDX, etc.).
Regulatory requirements
Collaborates with Director, Managers, Senior Specialists, Operations and Clinical Supervisors, Information Systems to standardize, update and/or maintain policies and procedures. Assists in the development and implementation of policies and procedures.
Assists with attaining and maintaining compliance with Licensing Board, Federal, State, Regulatory and Safety requirements and TJC.
Monitors completion of quality assurance documentation required by regulatory agencies, relays compliance or documentation issues to the Pharmacy Director and follows up with corrective measures.
Holds direct reports accountable to all regulatory requirements and
Benefits
Health insurance
Additional Information
Hours :
Shift Start Time:
Variable Shift End Time:
Variable
AWS Hours Requirement:
8/40 - 8 Hour Shift
Additional Shift Information:
Weekend Requirements:
Every Other
On-Call Required:
No
Hourly Pay Range (Minimum - Midpoint - Maximum):
$34.170 - $44.090 - $49.370
The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.