Communicates relevant and timely information to all appropriate stakeholders, including physicians, care team members, patients, and families; provides education to patients and caregivers to support informed decision making and successful transitions of care.
Plans care activities effectively to meet individual patient needs, proactively manages length of stay, and promotes efficient utilization of resources, including fiscal, human, environmental, equipment, and service resources.
Advocates for safe, timely, and appropriate discharge of patients to home or community based resources, and supports preventive care and post discharge follow up to reduce avoidable readmissions.
Maintains accurate, timely, and reliable systems for documentation, tracking, and monitoring of assigned cases in accordance with regulatory, organizational, and professional standards.
Performs additional duties and responsibilities as assigned to support department and organizational goals.
Education Qualifications
Required - Associates Degree Nursing
Preferred - Bachelor's Degree Nursing
Experience Qualifications
Required - 1-3 years Clinical healthcare (acute or hospital) (2 years)
Skills and Abilities
Comprehensive understanding of nursing interventions and their application across the continuum of care.
Ability to collaborate effectively with interdisciplinary team members within a collaborative care framework.
Demonstrated ability to establish and maintain constructive relationships with patients and families, including skill in navigating complex or challenging social situations.
Proven ability to develop, maintain, and sustain effective working relationships with physicians and to collaborate with healthcare professionals at all organizational levels to achieve established clinical, quality, and operational goals.
Demonstrated excellence in facilitation, coordination, and consensus building skills.
Strong organizational skills, including the ability to plan, prioritize, and schedule tasks while maintaining control of one's workflow and caseload.
Ability to exercise initiative, independent judgment, and sound decision making supported by critical thinking and clinica
Benefits
Health insuranceVision insurance
Additional Information
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.
The Case Manager is responsible for coordination of care and service delivery for an assigned group of patients and promoting inter-dependent communication and collaboration with the patient, caregiver, physician and other members of the health care management team. The Case Manager will assess, implement, coordinate, monitor and evaluate available services and resources to promote quality, cost effective outcomes appropriate to patient's needs and resources. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
In collaboration with patient/family, physicians and the interdisciplinary team, the Case Manager I is responsible for coordination of patient-centered care and service delivery to facilitate optimal transitions and progression in care. The Case Manager manages clinical resources and transition planning for patients within an assigned caseload from pre-admission through post-discharge, actively working to identify and eliminate barriers to the delivery of clinical services to promote quality, cost effective outcomes appropriate to patient's needs and resources. Develops a sustainable, safe transition plan appropriate to the patient's needs and resources in collaboration with the patient/family and interdisciplinary care team. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.