Bachelor's degree or equivalent professional experience
1-3 years of experience supporting Epic projects or healthcare technology initiatives
Experience supporting Epic implementations or optimization efforts
Experience working within healthcare workflows
Epic experience preferred; certification not required
Prior consulting or client-facing experience
Strong organizational and problem-solving skills
Ability to manage multiple priorities
Strong communication skills
Ability to work effectively with teams and stakeholders
Willingness to travel
Familiarity with project tracking tools
Interest in developing deeper Epic expertise
Core Competencies (RSM-Aligned)
Client Service - Understand client needs and deliver high-quality work
Execution & Results - Deliver with attention to quality and timelines
Problem Solving - Apply structured thinking to identify solutions
Collaboration - Work effectively within teams
Communication - Communicate clearly and professionally
Growth & Development - Demonstrate continuous learning mindset
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people w
Benefits
Health insurance
Additional Information
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
RSM is currently seeking a Healthcare Technology Consulting Senior Associate with Epic experience to join our Healthcare Technology Consulting team. This role supports delivery across Epic-related engagements, including implementation, optimization, and post-go-live stabilization.
The Senior Associate will contribute to client delivery by supporting workflow analysis, system build validation, testing, and project coordination activities. This role is ideal for candidates with hands-on Epic exposure who are looking to grow within a consulting environment and expand their experience across healthcare technology initiatives.
Client Service & Delivery
Support Epic delivery activities across implementation, upgrade, and optimization engagements
Assist with workflow validation, testing, go-live readiness, and post-go-live support
Participate in current-state assessments and help identify process and system improvement opportunities
Support build validation, issue tracking, and defect resolution efforts
Contribute to project documentation, status reporting, and client deliverables
Project Execution
Assist with coordination of project activities, including meeting preparation, documentation, and follow-up actions
Help maintain project tracking tools (e.g., timelines, risks, issues) and escalate concerns as appropriate
Support delivery milestones through collaboration with cross-functional teams
Problem Solving & Technical Development
Apply foundational Epic and healthcare workflow knowledge to support issue resolution
Contribute to analysis of client challenges and identification of solutions
Build knowledge of Epic workflows, implementation lifecycle, and healthcare operations
Communication & Collaboration
Support development of client-facing materials
Communicate clearly with team members and client stakeholders
Contribute to a positive, collaborative team environment
Practice & Team Contribution
Contribute to internal knowledge sharing and templates
Participate in team training and development activities
Support practice initiatives as needed
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