Responsible for daily functions of collection efforts, including inventory review, regular consultation with the Billing Attorneys to review issues related to A/R and determine best strategy for collection
Meet with Billing Attorneys on a monthly basis to review aged investment balances and provide status of investment amounts to local and firm management
Prepares collection and A/R related reports for discussion with the Billing Attorneys
Account reconciliation with special emphasis on high-risk accounts
Evaluates and recommends on best practices for collection efforts
Contacts clients regarding payments and assess the collectability of the outstanding amounts due
Reviews and analyzes short payments and resolve in a timely manner
Proactively and efficiently communicates A/R information to office and firm management
Flexibility to attend onsite trainings, work overtime and conduct business travel as needed
Requirements
Skills & Competencies
Highly effective communication, analytical and negotiation skills
Extensive knowledge of collections
Excellent communication skills to liaise effectively with attorneys, clients, and administrative staff
Strong project management and organization skills required
Maintain strict confidentiality
Ability to work independently, in an organized fashion and manage multiple projects
Must have the ability to work under pressure to meet strict deadlines
Education & Prior Experience
Minimum three (3) years of collections experience, preferably in the professional services industry (legal, accounting, insurance, health care)
Bachelor's degree or equivalent experience in Accounting or Finance preferred
Technology
Aderant software and Ebilling Hub experience preferred, but not required
Proficiency in Excel is required
Demonstrates a basic understanding of artificial intelligence (AI), including core capabilities, limitations, and importance of data privacy, accuracy, verification, and ethical considerations within a professional services environment.
Familiarity with or willingness to learn AI platforms (e.g., Microsoft Copilot, ChatGPT, or similar tools) and incorporate them responsibly into day-to-day workflows to enhance daily work tasks as appropriate and/or directed.
Proactive approach to learning and adapting to emerging AI and related technologies and contributes to a culture of innovation.
The expected pay range for this position is:
$48.45 to $52.50 per hour
GT is an EEO
Benefits
Health insuranceDental insuranceVision insurance401(k)Paid time offFlexible scheduleEquity / stock optionsPerformance bonus
Additional Information
Greenberg Traurig (GT), a global law firm with locations across the world in 16 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.
Join our Revenue Management Team as a Collections Specialist located in our New York office (Hybrid)
We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrates initiatives, adaptability, and innovation, we invite you to join our team.
This role will be based in our New York office, on a hybrid basis. This position reports to the Collections Manager. The candidate must be flexible to work overtime as needed.
Position Summary
The Collections Specialist is responsible for the accurate and efficient preparation of invoices for various Billing Attorneys. This position will interact with all levels of attorneys, clients and staff to effectively drive the collection process. The candidate will assist with collections, AR analysis, e-bill invoice rejections, invoice resubmissions, Credit/Retainers refunds, client calls as needed. Candidate should also be flexible to work overtime as needed.
Gtlaw · NY