Multiple years of experience in a product owner, business analyst, or similar role.
Exposure to any CPQ platforms is highly desirable
Technical Skills:
Basic understanding of Salesforce CPQ processes, workflows, and tools.
Ability to generate and analyze reports in Salesforce.
Proficiency in analyzing data and providing actionable insights.
Salesforce Revenue Cloud is highly desirable}}
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All qualified applicants will receive consi
Benefits
Health insuranceRemote work optionsFlexible schedule
Additional Information
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
The Team and Role:
We are part of the Logitech4 business group, dedicated to modernizing sales tools for our sellers, partners, and distributors. Our solutions streamline processes, enhance data visibility, and improve collaboration-empowering sales teams to work more efficiently, deliver faster customer responses, and achieve better results.
The CPQ Product Owner Analyst is responsible for supporting the North America (NAM) CPQ platform by managing and resolving incoming defects and providing effective solutions. This individual will play a key role in ensuring smooth operations by working collaboratively with the development team, sales representatives, distributors/resellers, and other stakeholders, while documenting solutions to business challenges, managing change initiatives, and conducting data analysis through Salesforce reporting.
Your Contribution:
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you'll need for success at Logitech. In this role you will:
Collaboration with Development Team
Partner with developers to execute solutions for identified issues.
Ensure issues are resolved within agreed timelines, while maintaining product reliability and performance.
Stakeholder Support
Provide technical and functional support to sales representatives, distributors, finance and resellers as needed.
Address queries and ensure stakeholders have the necessary tools and resources to use the CPQ platform efficiently.
Change Management and Training
Conduct training sessions for partners, distributors, and resellers to help them understand new CPQ capabilities and updates.
Resolve any issues or concerns raised by partners and users, ensuring smooth adoption of platform changes.
Data Analysis and Reporting
Generate reports in Salesforce for data analysis to identify trends, insights, and areas requiring improvement.
Prepare and present key data to stakeholders to support informed decision-making.
Solution Documentation
Create detailed user story documentation for solutions provided to business problems.
Maintain clear, organized records to support knowledge sharing and future references.
Defect Management and Triage
Analyze and prioritize incoming defects for the NAM CPQ platform.
Identify root causes and propose actionable solutions to resolve issues promptly.
Continuous Improvement
Collaborate with teams to identify areas for process or system improvements based on feedback and defect reviews.
Support efforts to enhance the CPQ platform's usability and performance.
Key Qualifications:
For consideration, you must bring the following minimum skills and experiences to our team:
Logitech · Offsite -, Mexico