Event Guest Services Fan Crew - Daytona International Speedway

About the role

DAYTONA INTERNATIONAL SPEEDWAY Daytona International Speedway is a state-of-the-art motorsports facility and was awarded the SportsBusiness Journal's prestigious Sports Business Award for Sports Facility of the Year in 2016. Daytona International Speedway is the home of "The Great American Race" - the DAYTONA 500. Though the prestigious season-opening NASCAR Cup Series event garners most of the attention - as well as the largest audience in motorsports - the approximately 500-acre motorsports complex boasts the most diverse schedule of racing on the globe, thus earning it the title of "World Center of Racing." Among the nine major weekends of racing activity are the Rolex 24 At DAYTONA, the DAYTONA Supercross, the DAYTONA 200 motorcycle classic and the Coke Zero Sugar 400. Rarely a week goes by that the Speedway grounds are not used for events that include track tours, concerts, civic and social gatherings, car shows, photo shoots, production vehicle testing and police motorcycle training. Daytona International Speedway is seeking part time event workers in the position of Guest Services Fan Crew. As a member of the Fan Crew, you will be responsible for bringing our guests an unforgettable racing experience. Fan Crew will work select publicly ticketed events throughout the year. Guest Services Fan Crew is a seasonal/temporary event based position . Shifts and hours will vary depending on specific event needs. FAN CREW JOB DESCRIPTION Ability to stand for long periods of time Ability to work outdoors in changing weather Excellent communication skills & positive attitude Must be able to work nights, weekends & holidays Shift length: 8-14 hours depending on event needs Assisting fans in a safe and friendly manner Please review the list of positions below and note on your application your 1st, 2nd and 3rd preference of role. Not all positions may be hiring at the current time. ADA CART DRIVER FAN CREW DRIVERS - ADA Cart Drivers Fan Crew safely transport guests with disabilities, via golf carts, to and from designated locations. Candidate must pass a Motor Vehicle Record (MVR) check. SHUTTLE STOP - Shuttle Stop Fan Crew are crucial to the safety and efficiency of the ADA Cart program to keep an organized flow of the fan queue line and the ADA Carts. ADMISSIONS FAN CREW GATES - Gate Fan Crew check each guest's ticket or credential for valid entry into the Venue or infield. CAMPGROUNDS - Campground Fan Crew check each guest's ticket and vehicle pass for access into controlled campground areas. TUNNELS - Tunnel Fan Crew check each guest's ticket and vehicle pass for valid access into the infield & campground areas. OVERNIGHT - Overnight Fan Crew at the Tunnels & Campgrounds keep the 24 hour operation going. Pay differential offered for those who mainly work overnight shifts. GUEST SERVICES BOOTH FAN CREW GUEST SERVICES BOOTH - GSB Fan Crew are positioned at Guest Services Booths that are located around property and in the Venue. GSB Fan Crew must be able to think quickly, utilize their tools to provide our fans with accurate information in a timely manner, and ensure our fans have a positive race-day experience. GSB Fan Crew are also responsible for managing the lost and found program, resolving any ticket discrepancies or issues, and taking fan feedback with a positive attitude. VENUE FAN CREW VENUE - Venue Fan Crew are responsible for bringing our guests an unforgettable race day experience! Ushers will assist by directing guests to the location of their seats and other points of interest, enforcing Speedway policies and procedures, providing event information to guests, and making sure everything in their area is in working order. Venue Fan Crew may also work as escalator or elevator attendants to ensure the safety of our guests. SUPPORT TEAM SUPPORT - Support Team assists the entire Guest Services department with critical tasks before, during, and after events. Shifts are 12+ hours. Support Team assists with setup and teardown of items such as signage, tents, tables, chairs, and steel barricades; transports staff to and from specific work locations on property; and other duties as assigned. Candidate must pass a Motor Vehicle Record (MVR) check and be able to lift in excess of 30 pounds. WARDROBE FAN CREW WARDROBE - Wardrobe Fan Crew oversee the organization of wardrobe for all Guest Services sub-departments by issuing and receiving uniforms. Candidate must be comfortable using a computer and may be asked to wash laundry during events. Major event dates for 2024: January 25-28 February 14-18 March 2 August 23-24 Additional days may be available. Apply Now! Learn more about this role and our team by applying at www.careers.nascar.com for consideration. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we