Create and maintain high-quality, up-to-date training materials, job aids, and standardized work documents for assigned area.
Deliver TWI Job Instruction (JI) and support structured on-the-job training for new hires, cross-training, and upskilling efforts.
Mentor and evaluate local job coaches, building frontline training capability across all shifts.
Monitor training effectiveness and take proactive action to maintain consistency and compliance with best practices.
Operational & Technical Engagement
Perform preventive and corrective maintenance on HBW automated systems (conveyors, cranes, shuttles, elevators, etc.) to ensure continuous and safe warehouse operations.
Troubleshoot and repair electrical, mechanical, and control-related issues within HBW equipment, escalating complex issues to technical leads or external vendors as needed.
Support the installation, configuration, and modification of HBW systems and components, including adjusting operational parameters and replacing worn parts.
Collaborate with warehouse personnel to coordinate equipment shutdowns, planned maintenance, and failure response activities with minimal operational disruption.
Maintain accurate records of maintenance activities in the Maintenance Management System (MMS) and Warehouse Management System (WMS).
Quality, Safety & Communication
Ensure training meets safety, quality, and production performance standards.
Participate in area whiteboard meetings, huddles, and shift pass-downs to align training needs and reinforce performance expectations.
Assess and escalate visual quality or process deviations in accordance with escalation procedures.
Global Standardization & Collaboration
Serve as the local expert and point of contact when global training standards are introduced or updated.
Align and deploy global standards in the local area, ensuring accuracy, adherence, and full implementation.
Collaborate with other Global Job Trainers across LEGO sites as part of the Global Trainer Network to share knowledge, resolve challenges, and build consistency across plants.
Requirements
Education & Experience
High school diploma or GED required .
Additional technical training or certifications in manufacturing, maintenance, or mechatronics are a plus.
Minimum 2 years of hands-on experience in maintenance relating to conveyors, cranes, shuttles , elevators .
Proven understanding of workflows, safety protocols, and quality standards in a production or manufacturing environment.
Experience in training, mentoring, or onboarding team members preferred.
Willingness to travel domestically and internationally for training as needed.
Skills & Competencies
Strong communication and coaching skills; able to clearly explain tasks and provide constructive feedback.
Demonstrated ability to work independently and collaboratively in a fast-paced production setting.
Comfortable using digital tools such as email, document systems, and production tracking tools.
Proficiency in English (verbal and written) required - minimum CEFR level B2-C1 or equivalent.
Experience with LEAN, standard work, or continuous improvement methodologies.
Familiarity with digital systems such as MES, SAP, or CHAMP (training will be provided if needed).
Prior experience with structured training methods such as TWI Job Instruction or similar is a strong advantage.
Benefits
Equity / stock options
Additional Information
Job Description
The Global Job Trainer plays a critical role in developing, delivering, and standardizing training content and coaching across LEGO® Manufacturing Virginia's molding areas. This is a standard shift (8am-4pm) with the flexibility to work non-standard shifts as necessary. This position combines hands-on technical expertise with global training responsibilities.
This role is responsible for designing training materials, coaching employees and job coaches, supporting onboarding, and ensuring standardized work practices using Job Instruction methodology. Trainers are also accountable for embedding and sustaining global standards in their respective areas and are active participants in the Global Trainer Network, representing Virginia in cross-site alignment and knowledge sharing efforts.
The Global Job Trainer - High-bay Warehouse Maintenance supports high-bay warehouse maintenance technicians and engineers. Approximately 60% of the time is dedicated to formal training, development, documentation, and instruction. The remaining time is spent actively engaged in the High-bay Warehouse to maintain relevant technical skills and provide on-the-floor coaching.
Lego · Richmond Manufacturing