Identity/Access Management Analyst II

Benefits

Additional Information

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. The IAM Analyst II is an experienced member of the Identity and Access Management team that reports directly to the IAM Manager. This role acts as a subject matter expert and escalation point for IAM-related issues and initiatives. The IAM Analyst II is responsible for more complex identity governance activities, access provisioning architecture, role modeling, access certification, integration of enterprise systems, and user lifecycle management. The analyst will lead projects and initiatives that directly support the organization's zero trust architecture and regulatory compliance requirements. The ideal candidate has a technical background and possesses 4-6 years of experience in technology and security administration across large heterogeneous networks, including third-party entities. The IAM Analyst II works closely with teammates and other departments to establish and manage a process of enterprise-wide identities and access controls granted to systems and applications. The analyst uses IAM tools and platforms to support and manage provisioning, de-provisioning and exception changes, ensuring they are clearly tracked, reported and reviewed according to established policies. Daily, the analyst verifies solutions are healthy, tightly managed and performing optimally to prevent unauthorized access. The IAM Analyst II will provide L2 support for relevant IAM issues submitted via the ServiceNow ticketing system. To be successful, the analyst must have a good understanding of security principles and practical hands-on experience with host and application configurations, on and off-premise solutions, directory services, and zero trust principles. This position requires a strong technical background, deep understanding of identity security concepts, and the ability to engage confidently with end users, business leaders, and IT teams. The IAM Analyst II must demonstrate ownership, collaboration, and accountability in a remote work environment with high autonomy and visibility. It is a priority that the individual while working remotely be on time, visible online in MS Teams, be responsive and be ready to join ad hoc meetings. This role will also include being a part of an after-hours on-call rotation. The IAM Analyst II must possess a high degree of integrity, trustworthiness, and confidence and represent the MLH and the management team with the highest level of professionalism, while modeling appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview The IAM Analyst II is an experienced member of the Identity and Access Management team that reports directly to the IAM Manager. This role acts as a subject matter expert and escalation point for IAM-related issues and initiatives. The IAM Analyst II is responsible for more complex identity governance activities, access provisioning architecture, role modeling, access certification, integration of enterprise systems, and user lifecycle management. The analyst will lead projects and initiatives that directly support the organization's zero trust architecture and regulatory compliance requirements. The ideal candidate has a technical background and possesses 4-6 years of experience in technology and security administration across large heterogeneous networks, including third-party entities. The IAM Analyst II works closely with teammates and other departments to establish and manage a process of enterprise-wide identities and access controls granted to systems and applications. The analyst uses IAM tools and platforms to support and manage provisioning, de-provisioning and exception changes, ensuring they are clearly tracked, reported and reviewed according to established policies. Daily, the analyst verifies solutions are healthy, tightly managed and performing optimally to prevent unauthorized access. The IAM Analyst II will provide L2 support for relevant IAM issues submitted via the ServiceNow ticketing system. To be successful, the analyst must have a good understanding of security principles and practical hands-on experience with host and application configurations, on and off-premise solutions, directory services, and zero trust principles. This position requires a strong technical background, deep understanding of identity security concepts, and the ability to engage confidently with end users, business leaders, and IT teams. The IAM An