Additional Information
Job no:
R-0000003298
Position Title:
Director of Residential Life
Faculty or Staff:
Staff
Full Time or Part Time:
Full time
In-Person, Hybrid, or Remote:
In-Person
Minimum Starting Rate of Pay:
$81,260.00 Rate of pay commensurate with experience
Start Date:
07/01/2026
Job Description:
The Director of Residential Life provides strategic, innovative leadership and oversight for a comprehensive residential program supporting student engagement, community development, and overall wellbeing. Reporting to the Assistant Vice President for Student Engagement, the Director is the primary decision-maker for the Office of Residential Life, overseeing programmatic and operational functions for 18 residence halls and over 2,150 beds.
This role requires a high-energy leader with a meticulous eye for detail who can balance complex housing operations with a student-centered developmental philosophy. The Director supervises four professional Area Coordinators and indirectly oversees 83 paraprofessional staff. As a 12-month, live-on position, the Director participates in the Tier 2 On-Call rotation and serves as a visible, positive leader within the campus community. Will work some nights and weekends.
The Director of Residential Life serves as a strategic and operational leader responsible for the comprehensive management of the college's housing ecosystem. This role oversees the technical and logistical backbone of the department, from managing the departmental budget and housing software (Simplicity) to directing the housing lottery and room assignment processes. By partnering closely with Facilities Management, the incumbent ensures residential spaces are safe, occupancy-ready, and well-maintained, while simultaneously driving data-informed improvements through rigorous assessment and high-stakes communication strategies.
Beyond logistics, this position is a vital architect of student culture and staff development. You will lead a diverse team of professional and student staff, navigating labor relations and union compliance with a focus on mentorship and equity. By spearheading a residential curriculum and expanding Living Learning Communities, you will foster a holistic environment that prioritizes student well-being and community growth. Additionally, as a critical member of the Tier 2 emergency response rotation, you will provide expert crisis intervention, serving as a primary liaison between the department and key campus partners to safeguard the student experience.
Required Qualifications:
Master's Degree in Higher Education Administration, Student Personnel, or a related field.
At least 4-years of progressive experience in Residence Life at the collegiate level, including at least 2-years of direct professional staff supervision.
A positive, "can-do" attitude with the ability to inspire staff and students alike.
Exceptional attention to detail and proven experience managing complex budgets and housing operations.
Strong verbal and written communication skills, with the ability to navigate sensitive topics with diplomacy and clarity.
Demonstrated intercultural competency and a deep commitment to supporting a diverse, gender-diverse, and international student population.
Proven ability to exercise sound judgment and remain calm under pressure during emergency situations.
Mtholyoke · Mount Holyoke College - Main Campus