We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package:27 days' annual leave, rising to 32 after 1 year (plus bank holidays)Pension scheme with 4.5% employer contribution, matched up to 6.5%Life assurance (3× annual salary)Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days' annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our Way to Go and Aspirations portals
£500 Recommend a Friend bonus
Cycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud t
Health insurance
Performance bonus
Additional Information
2x Recovery Worker /Lowther Street Crisis House
Location: 81 Lowther Street Whitehaven Cumbria CA28 7RB
Working Hours: 30 hours per week-
4 shifts per week rolling rota, bank holidays and weekends
Early shift is 7:30am - 3:30pm & Back shift is 2:30pm -10pm
Contract Type: Permanent
Salary: £25,877.80 - £30,868
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.
Lowther Street Crisis House is the only community crisis house in Cumbria. The service was established to provide a unique alternative to psychiatric admission. The project delivers a holistic package of support in a safe, comfortable and supportive environment without the stigmatizing effects and restrictions of hospital environment.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That's where you come in. Responsible for helping and inspiring the people who use our services to maintain independence in the community, we'll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it's developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing's for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you'll need to be happy to work both independently and within a team and willing to be part of a weekly rota system.
Duties include
Manage and improve their own physical and mental well-being
Support the development of independent living skills, including budgeting, community engagement and access to services.
Encourage choice, control and active participation in decision-making.
Assess the wellbeing and welfare of people we support on an ongoing basis
Maintain professional boundaries and act in line with the Code of Conduct
Keep our service compliant with legal regulations
Maintain accurate , timely and confidential records in line with GDPR and organisational policies
Oversee your own caseload of key clients
Work with individuals to develop agreed, meaningful and achievable person centred plans with positive outcomes that meet the individual's aspirations
Promote physical, mental and emotional wellbeing
Ensure positive risk assessments are created and implemented in line with our policies and procedures
Signpost people we support , to other services for additional support
What you'll need to succeed in the role;
Level 2 or Level 3 qualification in Health & Social Care, or equivalent (desirable)
Qualification or accredited training in Mental Health, Substance Misuse, or Recovery Support (desirable)
Ability to communicate effectively at all levels
Ability to respond compassionately to sensitive and complex issues
Able to motivate, support and advocate for people using services
To view the full job description please click here
Recoveryfocus · Lowther Street