Utilize knowledge of the company's organization, policies and personnel to make administrative decisions, exercising independent judgment and discretion
FINRA licensed and registered to respond to retirement plan participant inquiries and questions
Act as a liaison between managers and clients
Provide sales support to field representatives by data mining, making phone calls, and scheduling appointments
Provide support to dedicated field representatives, managers and vice presidents as assigned
Read and route incoming mail; including processing of enrollment forms and other related documents
Help participants complete forms and understand their plan options
May compile special periodic reports and compose non-routine correspondence
Work with limited supervision; make decisions within scope of position
Prepare routine and special reports and presentations
Typically involves some project work
Requirements
Associate's degree or equivalent work experience
2 - 4 years previous support experience
FINRA Series 6 & 63 required within established timelines
Experience working with retirement plans preferred
Basic to intermediate level of Microsoft Office applications: including Word, Excel, Access and Outlook as well as the ability to learn other systems
Excellent customer service experience and the ability to manage multiple phone lines
Excellent multi-tasking and organizational skills
Strong listening skills
***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Medical, dental, vision and life insurance
Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time - 16 hours per calendar year
Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
Base Salary Range
$55,300.00 - $76,075.00
Equal opportunity employer - Drug-free workplace
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and o
Benefits
Health insuranceDental insuranceVision insurance401(k)Remote work optionsFlexible schedulePerformance bonusParental leave
Additional Information
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
The Senior Field Administrator is an exciting career opportunity with a leading company in the retirement and defined contribution industry. As the Field Office Coordinator your focus is simple: support a regional team that is dedicated to helping government employees successfully replace the income they earned while working in retirement. As a licensed employee, you will support one or more deferred compensation clients, supporting field representatives and managers with administrative tasks and duties.
This Senior Field Administrator will be primarily remote but may occasionally attend benefits fairs in the state of PA with Retirement Plan Advisors.
Empower · PA Moosic