A self-starter with the ability to work unsupervised
Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions
A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on
Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance
Benefits
As part of our team you can have:Salary - £ 13.45 / hour.Free night stays in our UK hotelsDiscounted hotel rates all over the world in Accor HotelsContinuously learn and develop yourself with our Accor AcademySupport your wellbeing in your professional and personal livesGrow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countriesParticipate actively in initiatives to build a more inclusive and sustainable worldAnd many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personalityInformation on the processing of personal data:When you submit an application to Accor UK Economy Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.High school diploma or equivalentStrong communication skills, both verbal and writtenExcellent time management and organizational abilitiesDemonstrated problem-solving skills and attention to detailProficiency in basic computer applications, including Microsoft Office SuiteAbility to work effectively in a team environmentFlexibility to handle various tasks and adapt to changing prioritiesPrevious experience in a
Additional Information
A job, a career or a calling - whatever brings you here, we have something for you!
As our next Full Time Multi Skilled Team Member , you...
Are extending a warm welcome to our guests , putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
Be responsible for the reception desk and processing check in/out.
Provide a friendly and personalised welcome for our guests
Convey the image of the brand and the hotel
You will have the ability to multi-task and have a proactive personality in this busy hands on role
Provide guests with a single point of contact throughout their stay
Be ready to assist at any stage of the guests stay, from welcome to farewell
Handle and resolve any guest feedback and is able to handle them in the most efficient and satisfying manner
Promoting company's ALL loyalty programme
Prepare all the documents required for the day
Bar and Restaurant service by taking orders, serving food, and ensuring guest satisfaction.
Offer an attentive and personalised service
Prepare and clear tables, refill beverages, and ensure food safety and hygiene standards are maintained.
Assist in setting up, breaking down, and maintaining dining areas for events.
Flexibly assist in both reception and F&B tasks based on hotel occupancy and needs.
Cooking and supporting buffet setups and ensure the area is replenished as necessary.
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.
A little more information:
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
To ensure you can best welcome and care for our guests you will need to be fluent in English .
Ready to discover more? Get in touch with us. We would love to hear from you.
One more thing...
By working at IBIS Ibis Bristol Temple Meads you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor's limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Work Experience
Accorhotel · Bristol, UK