Industrial Engineer

Responsibilities

• Act as a change agent to promote performance awareness and the use of structured process improvement tools.
• Translate operational data into actionable insights that inform strategic decisions and investment priorities.
• Lead the assessment, identification, and realization of productivity and operational improvement opportunities across the Fiserv Output Solutions division.
• Support end-to-end process development-from early definition through implementation and sustainment.
• Develop solutions to complex problems by designing and implementing processes, procedures, tooling, and automation in collaboration with internal teams and suppliers.
• Facilitate regular reviews of quality and process performance metrics, identifying and driving improvement projects with measurable outcomes.
• Implement process solutions that integrate into business operations, accounting for cultural change, system dependencies, and organizational structure.
• Experience you'll need to have:
• Bachelor's degree in Industrial Engineering, Manufacturing Engineering, or related field and/or equivalent military experience.
• 6+ years of experience in Industrial Engineering, Process Engineering, or quality/process improvement roles.
• 6+ years using data analysis tools such as Excel, Minitab, SQL, or Python.
• Ability to work independently and manage multiple priorities in a fast-paced production environment.
• Excellent communication and presentation skills to influence technical and non-technical audiences.
• Experience that would be great to have:
• Experience in Transactional Print, Direct Mail, or Secure Card production environments.
• Working knowledge of Lean principles such as Value Stream Mapping, Just-In-Time, Demand Flow, Single Piece Flow, Five S's, Visual Management, Total Productive Maintenance, Kaizen, SPC, Six Sigma.
• Understanding of ERP or job management systems used in high-volume production environments.
• Exposure to material handling automation and production equipment.
• Familiarity with finite capacity scheduling tools and APS systems.
• Experience with simulation software (Arena, FlexSim, or equivalent).
• Lean and/or Six Sigma Green/Black Belt certification.
• How you'll work:
• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires the use of a computer and audio equipment.
• Travel: This role requires occasional travel (up to 10%).
• Sponsorship:
• Benefits at Fiserv:
• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers' extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave
• #LI-AM2
• This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
• It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
• Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
• Thank you for considering employment w

Benefits

Additional Information

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Industrial Engineer About your role: You will join Output Solutions at Fiserv, partnering with business unit leaders to drive customer-focused, process-centered improvements across high-volume production operations. The role leads process engineering, data-driven optimization, and implementation of solutions that raise operational quality and client satisfaction.

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