IT Service Desk Analyst
External
Cargurus · Boston, MA$52K–$66K/yrFull-timeRemoteToday
Documentation
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
Provide Tier 1 technical support in person and remotely, resolve and escalate issues to meet SLAs, handle employee onboarding/offboarding and initial laptop setups, support meetings/events, maintain documentation, collaborate with IT/dev teams and vendors, and drive continuous improvements to tools and processes.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at CarGurus? Share your experience