Define and execute the cloud product vision, roadmap, and long-term strategy aligned to business objectives
Own the end-to-end lifecycle of cloud platform capabilities, from ideation through delivery and optimization
Identify market opportunities, customer needs, and competitive positioning within cloud and platform services
Partner with Cloud Engineering, DevOps, and Architecture teams to deliver scalable, secure, and reliable solutions
Serve as the bridge between technical teams and business stakeholders, translating complex concepts into clear product direction
Lead and mentor a team of product managers, establishing best practices and driving team performance
Collaborate with Sales, Marketing, and Customer Success teams to support go-to-market strategies and customer engagement
What you will likely bring:
Proven track record delivering cloud-based or infrastructure products at scale
10+ years of product management experience, including building public and private cloud solutions
Strong experience identifying customer pain points and translating them into actionable product requirements
Demonstrated ability to build and maintain partnerships with sales teams and external stakeholders
Deep understanding of cloud platforms, Linux/Unix environments, distributed systems, microservices architecture, and containerization (Docker, Kubernetes)
Experience working with SaaS platform transformation or cloud-native products across multiple service types
7+ years of experience leading high-performing product management teams
Experience with identity and access management platforms, including Microsoft Entra (Azure Active Directory)
Strong troubleshooting and debugging skills, with experience resolving complex system and performance issues
Excellent communication skills with the ability to engage technical and non-technical stakeholders
Bachelor's degree in a technical discipline; Master's degree preferred
What could set you apart:
Experience designing reusable platform capabilities instead of one-off solutions
Experience with containerization and orchestration technologies, including Kubernetes
Experience with CI/CD pipelines using Azure DevOps or GitHub Actions
Familiarity with AI-assisted development tools such as ChatGPT or Claude to improve product management efficiency
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About Epicor
We're Proactive, Proud, Partners .
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you- that's who we're interested in. If you have interest in this or any role-
Benefits
Health insuranceVision insurance
Additional Information
As Director of Cloud Product Management at Epicor, you will lead the vision, strategy, and execution of our cloud platform portfolio, shaping how enterprise customers adopt and scale cloud technologies. You will work at the intersection of product, engineering, and operations to deliver secure, reliable, and scalable cloud capabilities. You will be responsible for driving long-term product direction while building a high-performing team and fostering a culture rooted in customer focus and data-driven decision-making.
Epicorsoftware · Herndon