Administer Microsoft Intune for Windows endpoint device management and compliance
Administer JAMF Pro for MAC endpoint device management and compliance
Configure and maintain device configuration profiles, application deployments, and security baselines
Monitor device health and compliance, proactively remediating issues
Partner with security resources on endpoint security posture and incident remediation
Microsoft 365 & Identity Administration
Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint Online, and Entra ID (Azure AD)
Manage user identities, access, group memberships, and conditional access policies
Serve as an escalation point for complex identity, authentication, and access-related issues
Microsoft Azure Administration
Perform administrative support across Azure subscriptions, resources, and services
Monitor Azure resource availability and support remediation of availability, performance, and configuration issues
Support integration between Azure services, identity systems, and applications
Operational Support & Escalation
Act as an escalation point for Tier 1 and Tier 2 Service Desk tickets related to CIS-managed systems
Independently resolve the majority of common CIS-related incidents without supervision
Participate in security incident response activities in coordination with security analysts
Documentation & Process Improvement
Create and maintain technical documentation for systems, configurations, and procedures
Identify undocumented requirements or gaps encountered during implementation or remediation work
Contribute to operational improvements through automation, standardization, and process refinement
Collaboration & Mentorship
Mentor and guide junior team members on technical troubleshooting and platform usage
Communicate effectively with internal customers regarding timelines, risks, and system behavior
Support small or incremental initiatives aligned with BGE's broader IT strategy
Required Qualifications
2-5 years of hands-on experience in cloud, infrastructure, or security-focused IT roles
Demonstrated experience administering:
Microsoft Intune (endpoint management, policies, application deployment)
Microsoft 365 tenant administration
Microsoft Azure (administrative experience)
Working knowledge of identity systems and endpoint management concepts
Ability to independently manage assigned systems and resolve common operational issues
Strong documentation and communication skills
Requirements
Bachelor's degree or equivalent professional experience
Microsoft-focused certifications (e.g., Microsoft Certified credentials)
Experience working within a security-conscious or regulated environment
Familiarity with IT service management and ticket-based support environments
Core Competencies (per BGE CIS Career Path)
Technical Expertise & Usage: Strong administrative knowledge of Microsoft cloud and endpoint platforms
Adaptability: Continuous learning and ownership of assigned systems
Customer Focus: Ability to anticipate user needs and translate them into effective technical solutions
Reporting & Supervision
Reports into the CIS leadership structure
Expected to mentor and provide guidance to CIS Analysts
Some of our Benefits:
401k Match: 100% up to 4% of your contributions with immediate vesting + 3% Safe Harbor Contribution with immediate vesting
Merit-Based Bonus Compensation
Medical, Dental, Vision Insurance; BGE contributes to HSA on eligible plans
9 paid Holidays, including
Benefits
Health insuranceDental insuranceVision insurance401(k)Flexible schedulePerformance bonus
Additional Information
Your future begins here! BGE, Inc . is a nationwide civil engineering consulting firm offering diverse career opportunities in a wide range of disciplines for public and private infrastructure projects. Our employees enjoy a comprehensive benefits package that includes outstanding health care, generous 401(k) match, professional career resources, and highly competitive work-life balance programs, including personal-time allowances, dependent care, and flexible Fridays.
In addition, BGE provides unlimited sick leave, floating holidays, and robust career growth guidance, including organization-wide leadership and mentorship programs to help you build connections and shape your career. BGE goes beyond competitive benefits to attract and retain the best in an environment that inspires excellence.
Position Summary
The CIS Administrator is responsible for the day-to-day administration, configuration, and support of BGE's Microsoft cloud and endpoint environments. This role serves as an escalation point from analysts, owns assigned platforms, and ensures secure, reliable, and well-documented operations across Microsoft Intune, Microsoft 365, and Microsoft Azure. The CIS Administrator is expected to work independently on most tasks, partner closely with security and infrastructure peers, and contribute to continuous improvement of BGE's IT environment.
Bgeinc · Austin