Provide on-site support during implantation and follow-up procedures involving Class III medical devices. Troubleshoot technical issues during procedures and provide immediate, clinically sound recommendations.
Act as the subject matter expert (SME) on device function and clinical applications.
Educate physicians, nurses, and allied health professionals on device functionality, therapy benefits, and procedural workflows. Conduct in-service trainings, workshops, and ongoing clinical education for new and existing users.
Support collection of clinical data and user feedback to support regulatory submissions, product development, and continuous improvement efforts. Document field interactions in compliance with quality and regulatory standards
Work closely with R&D, Regulatory, Safety, and Commercial teams to relay device deficiencies, clinical insights and support product refinements. Assist with investigational device trials, product evaluations, and site initiation visits (as applicable).
Ensure all activities are performed in accordance with company policies, local regulations, and international standards (e.g., FDA, ISO 13485, MDR).
Requirements
Required Skills
Bachelor's degree in Biomedical Engineering, Nursing, Life Sciences, or related field and a minimum of 7 years of experience in a clinical or field support role for implantable medical devices.
Demonstrated experience providing field support for intrathecal device during clinical procedures
Experience working in compliance with clinical trial regulations, SOPs, and study protocols.
Preferred Skills
Advanced degree (MS, PhD) or clinical credentials
Job Level: Management
Why Biogen?
Benefits
Health insuranceRemote work options
Additional Information
About This Role
The Implantable Device Unit is looking to hire a Field Clinical Enginner (FCE) to support the clinical use and deployment of our Class III medical devices. The FCE will serve as a critical liaison between the company, healthcare professionals, and internal cross-functional teams. This role will provide real-time technical support during procedures, deliver clinical education to healthcare providers, and collect field insights to support product development and post-market surveillance.
*This is a remote role