Aesthetics Healthcare Assistant

About the role

Healthcare Assistant Location: Cadogan Clinic, Sloane Street, Chelsea, London Contract: Permanent, Full-time (40 hours per week) Salary: £28,000 per year Shifts: Variable shifts, Monday to Sunday (early shifts from 7am, late shifts until 8:30pm) About Us At the Cadogan Clinic, we are a family-owned, award-winning day hospital specialising in plastic surgery and dermatology. Co-founded by world-renowned plastic surgeon Mr Bryan Mayou (who introduced liposuction to the UK) and leading dermatologist Dr Susan Mayou, we treat over 20,000 patients each year. With innovation at our heart, we continue to pioneer the latest techniques in cosmetic healthcare. Our values are rooted in patient-centred care, professionalism, and teamwork, and we are committed to creating a safe, empowering, and supportive workplace. The Opportunity We are looking for a motivated Healthcare Assistant to join our established, friendly team. Working across our outpatient consulting and clinical rooms, you'll play a vital role in supporting patients, consultants, and colleagues to ensure smooth, safe, and efficient care. In this role, you'll assist with injectables, minor ops, mole mapping and chaperoning appointments, while also supporting senior managers with operational processes and contributing to regulatory compliance. You'll be central to delivering a streamlined patient journey and a welcoming, professional clinic experience. This role requires strong communication skills, attention to detail, and a flexible approach - perfect for someone who thrives in a fast-paced, patient-focused environment. What You'll Bring Essential Caring and welcoming approach to patients and colleagues Ability to prioritise and work efficiently in a busy environment Awareness of GDPR and patient confidentiality requirements Flexible, proactive outlook towards work Desirable NVQ in Care Level 3/4 or equivalent Previous experience in an outpatient or hospital setting Care Certificate (or working towards) Phlebotomy skills Experience in a 5-star service environment Why Join Us? Patient-Focused Environment: Be part of a multidisciplinary team providing outstanding care to patients in a luxury, day-case hospital setting Prestigious Location: Based in the heart of Chelsea, just a short walk from Sloane Square, Knightsbridge and Victoria stations Career Growth: Structured development pathways, training, and networking with world-class consultants in plastics and dermatology Flexible Working: Rotating shift patterns to support work-life balance, with protected development time built in Perks and Benefits 31 days annual leave (including public holidays), rising to 33 days after 2 years Special leave perks - your birthday and your wedding day off (after 1 year of service) Pension scheme via NEST Wellbeing benefits - healthy snacks, Cycle to Work scheme, free flu jabs, wellbeing programme Beauty perks - discounted treatments and products post-probation Social events - monthly, quarterly and annual team events Recognition schemes - Employee of the Month, long-service rewards Referral bonuses - help us grow our team and get rewarded Learning and Development Protected learning time and formal training opportunities aligned with our clinic strategy Clinical mentorship and role shadowing across outpatient and surgical areas Opportunities to gain skills in phlebotomy, minor ops support, and wound care pathways Career development into specialist, technical, or leadership roles within a growing clinic Ready to Make a Difference? Join a team where your care and professionalism directly shape patient experiences and outcomes. If you're passionate about high standards, personal development, and collaborative working, we'd love to hear from you.