Buggy Host - Raffles The Red Sea

About the role

- Key Roles & Responsibilities: Guest Service & Transportation: Provide seamless transportation for guests between villas, dining venues, and resort facilities, ensuring a smooth and comfortable journey. Personalized Engagement: Anticipate guest needs and offer intuitive, personalized service, acting as a resort storyteller by sharing information about the destination, facilities, and local culture. Safety & Compliance: Operate electric buggies in a safe and responsible manner, strictly adhering to resort speed limits, pedestrian safety protocols, and KSA driving regulations. Vehicle Maintenance: Conduct daily pre-shift inspections of buggies (battery levels, tire pressure, cleanliness) and ensure vehicles are kept in pristine condition at all times. Luggage Handling: Assist guests with the loading and unloading of luggage or personal items with the utmost care and professionalism. Operational Coordination: Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs. Sustainability: Adhere to the resort's sustainability ethos by managing vehicle charging efficiently and reporting any mechanical issues that may affect energy consumption. Brand Standards: Uphold Raffles' grooming and conduct standards, ensuring every guest interaction feels bespoke and heartfelt. - Personal Attributes & Experience: Education: High School Diploma or equivalent; a degree in Hospitality is an asset. Experience: Minimum 1-2 years of experience in a guest-facing role within a luxury hotel or resort. Licensing: Must possess a valid Saudi Arabian driving license. Communication: Excellent communication skills with fluency in English; Arabic or other languages are highly desirable to assist a global clientele. Attitude: A creative mindset with a passion for guest relations and an eye for detail. Physical Fitness: Ability to work outdoors in various weather conditions and assist with heavy luggage as required. Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive, anticipatory approach with a strong sense of ownership and accountability. Impeccable grooming and personal presentation aligned with Luxury standards.

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