Responsible for the initial application screening, eligibility determination, contract preparation, client briefings, rent calculations, file preparation, interim reexaminations, annual recertification's, client transfers, data entry of required information into the Elite Section 8 Database, and general communication with clients and landlords via telephone, e-mail, mail, and in-person meetings.
Review cases, develop unit goals and objectives, monitor staff productivity, interfacing with landlords and clients.
Manage and ensure that staff members are working within federal regulatory and local policy guidelines.
Team Leaders will be cross trained in all the areas of rental subsidy administration.
Team Leaders are required to take various mandatory trainings.
May be assigned to related tasks as programmatically needed.
Team Leaders will provide input and assist Coordinators with Performance Evaluations
Preferred skills
Excellent Communication Skills
Strong Customer Service Focus
Computer Proficiency
Bilingual a Plus
Section 8 or other Rental Subsidy experience a Plus
COMMUNITY ASSOCIATE - 56057
Qualification Requirements
High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
Education and/or experience which is equivalent to "1" above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not li
Benefits
Health insuranceVision insurance
Additional Information
About The Agency:
The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.
- We maintain building and resident safety and health
- We create opportunities for New Yorkers through housing affordability
- We engage New Yorkers to build and sustain neighborhood strength and diversity.
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Your Team:
The Division of Program Policy and Innovation (DPPI) will provide support across the Office of Housing Access and Stability (HAS) to coordinate policy development and analysis, support implementation of new rules and regulations, monitor program integrity and compliance, manage the selection of contracts for project-based rental assistance and improve outcomes for program participants beyond affordable housing. Risk Management Specialists in the Regulatory Compliance Unit will ensure federal and local rules are successfully implemented and where possible remediation opportunity is provided to those who fail to meet requirements.
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