Manage and grow a portfolio of strategic clients, serving as a trusted advisor for Nasdaq Investor Relations solutions
Own the client relationship and drive retention through proactive engagement, regular business reviews, and high‑quality service delivery
Understand client initiatives and ensure Nasdaq IR solutions deliver ROI, quick time to value, and measurable business impact
Identify and mitigate client risk, develop retention and engagement strategies, and expand client relationships through cross‑sell and upsell where appropriate.
Meet or exceed assigned targets for retention and growth, with a primary focus on protecting existing Investor Relations revenue
Undertake continuous development and industry training to maintain Nasdaq's position as a leading global provider and a trusted Investor Relations partner
Requirements
Proven track record of building loyal, strategic partnerships with executive‑level clients, including CFOs, IROs, and IR Managers
Understand and effectively convey the Nasdaq IR Solutions value proposition, tailoring messaging to client objectives and priorities.
Strong operational and analytical abilities, with the capacity to understand client needs and reinforce the ROI of Nasdaq solutions
Strong business acumen and Investor Relations knowledge, with sound judgment in managing complex client relationships
This position will be located in New York City and offers the opportunity for a hybrid work environment at least 3 days per week in-office, subject to change, providing flexibility and accessibility for qualified candidates.
Come as You Are
Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.
We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.
We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.
Benefits
We're proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq's overall success.Nasdaq's programs and rewards are intended to allow our employees to:Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time offPrioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discountsCare for Family : Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leaveConnect with Community: Company gift matching program, Employee resource groups, Paid volunteer daysGrow Career: Education Assistance Program, Robust job skills training and Professional development opportunitiesFor more information, visit Nasdaq Benefits & Rewards Career page .Health insuranceDental insuranceVision insurance401(k)Equity / stock optionsPerformance bonusParental leave
Additional Information
We are currently seeking an Account Manager for our Investor Relations (IR) franchise to own client relationships and drive retention, while supporting revenue growth within an existing client base across the Americas region.
The Account Manager will serve as the primary point of accountability for assigned clients and work closely with Sales, Client Success, Operations, and Listings Relationship Managers to ensure coordinated coverage, strong engagement, renewal readiness, and long term client success across Investor Relations and broader Nasdaq relationships.
Nasdaq · - New York City - New York