Define and implement comprehensive test strategies for customer-facing applications and services
Drive quality initiatives across the entire software development lifecycle
Establish quality gates and measurable success criteria for releases
Collaborate with product and engineering teams to identify critical customer journeys and business workflows
End-to-End & Customer Journey Testing
Design, develop, and execute automated E2E test scenarios covering customer journeys across multiple systems and platforms
Validate user experiences across web applications, APIs, integrations, and backend services
Ensure business-critical workflows function reliably in production-like environments
Perform exploratory, regression, integration, and system-level testing
Test Automation Development
Build and maintain scalable automation frameworks using Playwright and TypeScript
Develop reusable automation components, libraries, and utilities
Implement cross-browser, cross-platform, and responsive testing solutions
Improve automation reliability, execution speed, and maintainability
Applied AI for Quality Engineering
Leverage AI-powered tools and techniques to improve test design, execution, and analysis
Utilize Generative AI for test case generation, automation code acceleration, defect triage, and root-cause analysis
Evaluate and implement AI-driven testing solutions that enhance productivity and coverage
Drive innovation through intelligent automation and quality analytics
API & Integration Testing
Design and automate API validation tests
Verify integrations across internal and external services
Validate data consistency and business logic across distributed systems
Utilize API testing tools and frameworks to support continuous validation
CI/CD & DevOps Integration
Integrate automated tests into CI/CD pipelines
Support shift-left quality practices and continuous testing
Monitor automation health and optimize execution within delivery pipelines
Partner with DevOps teams to improve deployment confidence and release quality
Technical Leadership
Mentor junior engineers and promote quality engineering best practices
Contribute to automation standards, frameworks, and engineering guidelines
Drive continuous improvement initiatives within the quality engineering organization
Requirements
Bachelor's or Master's degree in Computer Science, Engineering, or a related technical discipline
5+ years of experience in Software Quality Assurance and Test Automation
Strong hands-on experience with Playwright and TypeScript
Experience building and maintaining modern automation frameworks from the ground up
Strong understanding of End-to-End (E2E) testing methodologies and customer journey validation
Experience testing web applications, APIs, and distributed systems
Knowledge of CI/CD pipelines and DevOps practices
Experience with Git, Azure DevOps, GitHub Actions, Jenkins, or similar platforms
Strong analytical, debugging, and problem-solving skills
Excellent communication and collaboration abilities
Experience applying AI and Generative AI technologies to Quality Engineering workflows
Experience with cloud platforms such as AWS, Azure, or Google Cloud
Familiarity with performance, accessibility, and security testing
Experience working in Agile/Scrum environments
Knowledge of modern observability and monitoring tools
Experience with test data management and environment orchestration
Understanding of microservices and event-driven architectures
Automation & Testing
Playwright
TypeScript
API Testing
End-to-End Testing
Customer Journey Testing
Regression Testing
Integration Testing
Test Framework Design
DevOps & CI/CD
Azure DevOps
GitHub Actions
Jenkins
Git
Docker
Applied AI & Quality Engineering
Generative AI for Test Automation
AI-Assisted Test Design
Intelligent Defect
Benefits
Health insurance
Additional Information
Job Requisition ID #
26WD99210
Position Overview
We are seeking a highly motivated and experienced Software Quality Assurance Engineer to drive quality engineering initiatives across customer-facing products and services. This role will focus on End-to-End (E2E) automation, Customer Journey Testing, and AI-enabled Quality Engineering using modern automation technologies including Playwright, TypeScript, and Applied AI solutions.
As a key member of the Engineering Quality organization, you will partner closely with Product Managers, Software Engineers, Architects, UX teams, and Business Stakeholders to ensure exceptional product quality throughout the software development lifecycle. You will design scalable automation frameworks, validate critical customer workflows, and leverage AI-driven approaches to improve test efficiency, coverage, and defect detection. The ideal candidate combines strong technical expertise in modern test automation with a deep understanding of customer-centric quality practices and emerging AI technologies.