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Healthesystems offers workplace flexibility with our Work-From-Home model, and a competitive compensation and benefits package including healthcare coverage, PTO, paid holidays, 401(k), company-provided life insurance/disability coverage, wellness options, and more. Note: we are unable to hire in every state Summary: The Business Systems Analyst collaborates with the Product Owner, Scrum Master, and other Agile Team members to translate software requirements into clear, actionable user stories and deliverables for the delivery team. The Business Systems Analyst serves as a key liaison between business stakeholders and technical teams, supporting effective execution across the Development Life Cycle. This role operates within a SAFe Agile environment and is accountable for ensuring requirements are clearly understood, well-defined, and ready to support successful delivery. Key Responsibilities: "To simplify complexities for each customer." The Business Systems Analyst demonstrates reliable proficiency and autonomy, applying skills effectively in most scenarios while requiring minimal supervision and guidance. Requirements Elicitation, Documentation & Process Mapping Work closely with business and technical stakeholders to gather, identify, and define detailed business and technical requirements. Create clear, concise, and well-structured documentation, including business requirements, functional specifications, process maps, and user stories that describe system features and functionality from the end-user perspective. Analyze and document current and future-state business processes and workflows to support a shared understanding of requirements and solution scope. Ensure requirements and process documentation align with business goals, objectives, and agreed-upon solution scope. Requirements Research & Analysis Conduct research and analysis to determine what the system must do to fulfill requirements across the Software Development Life Cycle (SDLC), spanning all requirement types, including business, functional, non-functional, and transitional requirements. Clarify and refine requirements with stakeholders to resolve ambiguities, manage expectations, and maintain clear communication across teams. Analysis may include modeling, journey mapping, story mapping, and, when appropriate, limited code or API review using tools such as Swagger. Adherence to BSA Standards & Contribution to Knowledge Sharing Adhere to established BSA standards, processes, and documentation guidelines. Actively participate in BSA Communities of Practice and assist in the identification, documentation, communication, and maintenance of business analysis practices to ensure alignment with Agile methodology, organizational objectives, and BSA community goals. Create and maintain informational documentation to support knowledge sharing within the BSA team and Agile Teams. Adherence to Agile and SAFe Practices Operate within a SAFe Agile environment by following established Agile principles, practices, and ceremonies. Apply Agile documentation principles and support consistent, high-quality execution across iterations. Backlog Management & Agile Execution Support Refining and maintaining the product backlog using agreed-upon tools such as Jira. Responsibilities include identifying and documenting user stories, defining and refining shell stories, splitting stories appropriately, analyzing and documenting stories using modeling techniques, performing story mapping, and ensuring stories are properly tied to epics. Actively participate in backlog refinement sessions and Agile ceremonies, confirming stories meet the Definition of Ready, align with team goals and delivery timelines, and support maintaining at least two iterations of ready work in accordance with SAFe standards. Facilitation & Collaboration Facilitate and actively participate in meetings to ensure prioritized objectives are clearly defined and supported for timely execution. Lead or co-facilitate refinement sessions and contribute meaningfully to Agile ceremonies. Serve as a bridge between business users, technical teams, and other stakeholders by helping manage differing viewpoints constructively, promoting collaboration, alignment with goals, and a positive working environment. When needed, provide short-term support by backfilling Agile roles such as Product Owner or Scrum Master, with appropriate guidance. Testing, Validation & Implementation Support Provide ongoing support to delivery teams during testing and implementation. Responsibilities include answering user-story-related questions, collaborating with Product Owners and stakeholders to clarify requirements, reviewing technical designs for alignment with requirements and underlying needs, coordinating user acceptance testing, developing test plans, validating system changes, assisting with script writing, and supporting day-to-day production issues as needed. Communication & Stakeholder Management
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