Supervise and set up the culinary service in a quick and efficient manner to participants and ensure that it follows The Program Execution Order
Supervise the service team and support staff, including setup, utilities, maintenance, and security
Coordinate culinary service between the culinary team and the service team
Keep the culinary informed of accurate counts
Review menu/service with production and culinary teams
Enforce all rules and regulations, and ability to carry out all safety and emergency programs
Monitor all beverage consumption
Follow all health and safety regulations and ensure the sanitation and cleanliness of service areas
What We Look For:
Minimum of 2 or more years of progressive experience in a conference center or a related field
Previous supervisory responsibility preferred
Strong knowledge of service standards, and different service types
Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations
Be involved in and/or conduct ongoing training of service specialist to maintain standards of service
Manage opening and/or closing inspection duties
Maintain service cleanliness in front and back of the site
Ensure positive overall client satisfaction
Ability to interact with guests and/or associates in a courteous, empathetic and discreet manner
Adhere to basic hygiene procedures and grooming standards
Flexible and long hours sometimes required
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
Benefits
Base Salary :Salary Min: $65,000 Salary Max: $70,000This role is also eligible for Convene's annual incentive performance bonus plan.This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.We're Here For You:At Convene Hospitality Group, we want you to feel supported in every part of your life. Here's what you can expect:Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.Health insurance401(k)Paid time offFlexible schedulePerformance bonusParental leave
Additional Information
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.
We are seeking a Service Manager to join our Operations team at our One Boston Place location. This position reports directly to the General Manager and is responsible for overseeing daily service operations and delivering an exceptional guest experience.
Convene · Boston, MA