Perform professional services for Nordic and its affiliates in alignment with the expectations of Nordic and each applicable client, including but not limited to:
Evaluate current-system processes and procedures; recommend and develop workflow and computer system configurations and modifications based on experience and best practice
Apply technical expertise to individual client system build to identify, test, and troubleshoot software systems
Provide project management and project leadership services in alignment with client expectations and contracted role
Provide leadership guidance and mentorship to client and Nordic teammates
Work directly with project teams, end-users, and leadership as project needs dictate
Lead and attend meetings regarding project status and on-going work-product coordination
Accurately and completely document work progress, issues, escalations, and other required information in accordance with Nordic and individual client requirements
Additional specific duties related to the project as may be required and dictated by client
Requirements
Bachelor's degree or equivalent experience required
Relevant training, certification, or accreditation required
2+ years' relevant industry-specific work experience required
5+ years' professional experience strongly preferred
Previous consulting experience preferred
Excellent communication skills, written and verbal
Proven ability to apply problem solving and technical skills
Must demonstrate and embody Nordic's maxims
Possess a strong work ethic and treat others with respect, keep commitments, inspire the trust of others, work ethically and with integrity, and uphold organizational values
Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines
Demonstrated sound judgment and appropriate escalation
Highly organized, able to multi-task as well as maintain intense focus on individual tasks
Self-starter with ability to maintain schedule, meet deadlines, and monitor one's own work product
Highly adaptable and able to acclimate quickly to new project assignments
Aptitude for mentoring and guiding others
Maintain a high degree of professionalism
Must be able to work independently, as well as within a team environment
Additional Details
Work may be performed remotely or onsite in a professional office environment, healthcare, or other industry-specific facility
Travel up to 100% of the time, or as Nordic or client needs dictate
Position generally necessitates travel outside of scheduled work hours including nights or weekends; travel interruptions may occur
Work schedule will vary based on Nordic or client needs, and may include weekdays, weekends, holidays, after-hours, on-call, or long hours
Must be available for calls, emails, and consults regularly and outside of scheduled work hours to support the client and communicate with Nordic staff as necessary
Timely entry of time and expenses required in accordance with Nordic and client policy
Status reporting and project handoff documentation as required by Nordic or client
Provide equipment necessary to perform job functions in accordance with Nordic and client policy
Complete all Nordic and client required training and education in timely manner
Respond to communication from Nordic management team and other corporate team members in a timely and complete manner
May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers
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Benefits
Health insuranceRemote work options
Additional Information
Make a difference. Be happy. Grow your career.
A Nordic consultant is more than just an Epic expert. Our analysts take ownership for their work and the greater success of the organization. We're also looking for someone who listens to the client and understands that each project and each organization is unique. You'll need to tackle tough projects to help those organizations succeed. Experience implementing Epic is required, and if you have experience on a Connect or optimization project, that's a plus. Here are a couple things you'll need:
-At least 2 years of Epic experience
-At least 1 current Epic certification (Resolute PB, Resolute HB, PB Claims, HB Claims, HIM, Tapestry, etc.) The Senior Consultant - Epic HIM Analyst provides expert platform-specific services leveraging their technical, management, and leadership skills to ensure success and aide their client in meeting their organizational goals.
Nordic · US