Own end-to-end project management for the DXP platform, including intake, scoping, scheduling, and delivery across SEO, Content, UX, and CRO workstreams
Build and maintain project plans, milestone tracking, and status reporting for the DXP program, ensuring cross-functional teams are aligned and unblocked
Partner closely with the DXP Marketing Ops Senior Manager and the Sr. Director DXP to coordinate readiness across partner launch waves and platform releases
Facilitate cross-functional working sessions, status updates and other DXP meetings as needed, own agendas, action items, and follow-through
Identify and resolve project risks, blockers, and dependencies proactively, escalating to senior management when needed
Develop and optimize project workflows and processes within WorkFront
Contribute to shared PMO standards and practices, ensuring consistency and visibility across the Digital Experience team
Support management reporting needs by preparing program documentation, dashboards, and executive-ready updates on program status and milestones
Leverage AI tools to accelerate the creation of program documentation, status reports, and analytical summaries - applying judgment on when and how to use AI effectively to improve output quality and team efficiency
What Success Looks Like
DXP projects have clear timelines, responsibilities and deliverables, with clear accountability and alignment
Cross-functional teams have high confidence in project status and know exactly where to go to get unblocked
Partner launch waves are well-coordinated, with all teams providing inputs on schedule and no surprises at go-live
How Impact Will be Measured in the First Year
On-time delivery rate across DXP program milestones and partner launch waves
Clear communication and governance procedures well established
Positive feedback from cross-functional stakeholders on process clarity, responsiveness, and communication quality
What You'll Bring to the Team
Experience That Matters Most
5-8 years of experience in project or program management within digital marketing, web operations, or technology environments
Proven ability to manage complex, multi-workstream programs with multiple stakeholders and competing priorities
Hands-on experience with Workfront, Smartsheet, Jira, or similar tools for tracking, intake, and reporting
Strong facilitation and communication skills - you can run a meeting, write a crisp status update, and present to leadership without breaking a sweat
Experience That's Great to Have
Experience supporting large-scale platform migrations or digital transformation programs
Background in higher education, EdTech, or multi-brand/multi-partner environments
Familiarity with agile or hybrid project methodologies
Exposure to digital experience platforms (DXPs) such as Optimizely, Sitecore, or Adobe Experience Manager
#LI-JB1
Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.
Additional Information
Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs.
The Impact You Will Make
You'll be the operational backbone of Risepoint's Digital Experience Platform (DXP) transformation - the person who keeps complex, multi-team programs on track and moving. While others set strategy and roadmap, you'll be the connective tissue: owning project plans, driving cross-functional alignment, clearing blockers, and making sure nothing falls through the cracks. This role sits at the center of a high-visibility initiative that will reshape how Risepoint delivers digital experiences for 100+ university partners.
How You Will Bring Our Mission to Life
Risepoint · Remote