HR Operations Administrator

External

Myhcm · Cape Town, South Africa

Full-timeOn-siteToday

ComplianceDocumentationExcelLeadershipPayroll

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About the role

We're Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands, including Betway and Jackpot City. We're a powerhouse built on decades of expertise and we're changing the game for good. Our mission is to give our customers a superclass entertainment experience. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. Why we need you We're building experiences that wow our customers - and that starts with bold, curious people who want to do work that matters. If you're hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment. Reporting to the Team Lead HR Operations, the HR Ops Administrator plays a key supporting role within the Human Resources function, working closely with the HR Business Partners and other HR stakeholders, to ensure the smooth operation of HR processes and ensuring SOX compliance. The role focuses on maintaining accurate and up-to-date employee records, monitoring HR information systems for data integrity, and ensuring compliance with internal standards and policies. A strong emphasis is placed on quality control and process effectiveness to support informed decision-making and operational efficiency.

Responsibilities

You'll take ownership of work that gives us our competitive edge, including:

End-to-end processing of employee lifecycle transactions in Workday, including appointments, changes, transfers, terminations, etc

Maintain accurate, complete, and compliant employee data in Workday, aligned to internal controls, governance frameworks, and SOX requirements

Act as a first-line point of contact for HR Ops teams and data-related queries (within scope), escalating where appropriate

Perform regular data audits, validations, and reconciliations to identify inaccuracies, duplication, and data gaps across HR systems

Investigate root causes of data issues and work closely with HR Ops, HRIS, Payroll, Finance, and Compliance teams to resolve discrepancies

Support system testing, validation, and post-implementation checks following Workday updates or process enhancements

Prepare audit evidence and support internal and external audits related to HR data and controls

Run standard and ad-hoc reports from Workday to support HR Operations, Payroll, and leadership decision-making, ensuring report accuracy

Identify recurring errors, data trends, and process weaknesses, and recommend continuous improvement initiatives focused on efficiency and risk reduction

Ensure strong data hygiene practices to support compliance and controlled environments (e.g. SOX, payroll controls, audit cycles)

Coordinate and maintain accurate data inputs across multiple stakeholders, including Payroll, Finance, HRIS, Employee Benefits, IT, Facilities, and other HR partners

Communicate with employees to request, validate, and follow up on documentation related to HR processes

Schedule and prepare exit documentation and support HRBPs ahead of exit interview meetings

Coordinate probation check-ins, reviews, and job change expectation sessions

Prepare confirmation letters and other standard HR documentation for current and former employees

Perform ad-hoc HR administration as required to support HR Operations

Ad-hoc Administration

This list covers your core responsibilities - with plenty of room to stretch, explore and take on new challenges as we grow.

HR Operations Administrator

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Company Intel

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